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Fighting with my Nemesis
IT war
Keywords: WMI, SQL, Security, Permissions

Every now and then, an IT issue comes along that takes ages to solve. You ask all your peers for ideas, crawl the internet, end up digging in the Windows registry and Dcom settings.

When I get an issue like this, it quickly consumes me and becomes my nemesis.

I just solved my current issue and slayed my nemesis.

I have a SQL client end program that connects to it's database on the internet and it will not work. I have opened all the ports on the router for SQL and still it produces the same fault. The fault seems to be generic to these kinds of applications but it just so happens, in my instance, it is a realtors program called Multiarray. I am sure the solution here will suit many other similar applications.

When you install the application and type in the internet address for the SQL server, you get back "Exception from HRESULT: 0×80070005 (E_ACCESSDENIED)".

After talking with the developer, and research, I concluded the fault was with WMI. I checked all the normal things (like checking the WMI and RPC service was started).

The final answer was to add the Service and Local Service to the local Administrators group of the workstation and reboot.

So how did I solve this? I used two tools to prove it was WMI, WMIDiag.vbs from Microsoft and wmitester.

Following the wmitester results (Which gave me access denied to WMI) I got the following error in wmidiag
(WBEM_UNKNOWN) This error code is external to WMI.
0x80070005 - (WBEM_UNKNOWN) This error code is external to WMI

running "net helpmsg 8007" as recommended by WMIDiag gave me
The file replication service cannot satisfy the request because the user has insufficient privileges.

Also referring to http://uma-itblog.blogspot.com/2010/02/wmi-test-fails-with-error-0x80070005.html I located http://support.microsoft.com/kb/909444 and ran

WINMGMT.EXE /CLEARADAP
WINMGMT.EXE /RESYNCPERF
echo y| cacls %windir%\registration /G everyone:R system:F administrators:F
echo y| cacls %windir%\registration\*.clb /G everyone:R system:F administrators:F

I also checked local security policies using gpedit.msc, computer configuration, windows settings, local policies, user rights assignment and check the membership for "Bypass Traverse Checking" (It must include everyone) and services was allowed access to "Impersonate a client after authentication"

Then I found I could not run gpresult at the comment prompt and msinfo32.exe failed to collect data.

I looked in Computer Management->Services and Applications->WMI Control. When I right clicked on WMI Control and went to its properties I saw that there was access denied on Win32_Processor and Win32_Operating System. Upon searching around I ran into a post where it said to add Local Service and Service to the Administrator group. Once I did this and rebooted, everything worked.

Here's something else odd about this issue. It only happens on PC's joined to one of my clients SBS 2003 domains via the SBS connectcomputer wizard. If the machines are peer-peer with a DHCP address from the server and can get out of the gateway, everything works. If you join the domain using the old method "Right click My Computer, properties, network, change details for domain membership" then the problem does not occur. If you use http://domain/connectcomputer it does occur. The issue is machine based as after joining the domain, logging on as local administrator does not fix the problem. Changing the PC's in the AD OU's does not fix the problems. Turning policies off and on does not fix the problem.

It all comes down to the connectcomputer wizard.



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28 June 2010 - Mickyj.com






End of Mickyj blog for: 28 Jun 2010 16:03:35 GMT  Check my tweets on Twitter.  



Opening Tiff files ?
Outlook 2007 on Remote Destop servers (2008 R2)
Keywords: Outlook, 2008 r2, Tiff, Desktop Expeariance

We built a new terminal server / Remote desktop server. After setting them up and building their Outlook profiles, we found out that they could not open and print tiff files. They were getting "picture printing is not available without the desktop experience feature". I found that associating Tif files with OIS (Office Imaging system) I could get the image up however only page one of a many page, multipage Tiff file. OIS is only able to read page one (By design). so I made a bad pick to view and print Tiff files. I also found that if users were not local administrators on the terminal server, they can't associate the program with the Tiff files and when they click file - print, nothing happens. Interesting.

If I can help it, I do not want to put additional burden on my terminal server.The desktop experience is not for very tight RDP connections on small internet pipes.

Desktop Experience
Remote Desktop Connection (RDC) 6.0 and RDC 6.1 reproduce the desktop that exists on the remote computer on the user’s client computer. To make the remote computer look and feel more like the user's local Windows Vista desktop experience, you can install the Desktop Experience feature on your Windows Server 2008 terminal server. Desktop Experience installs features of Windows Vista, such as Windows Media® Player 11, desktop themes, and photo management.

To install Desktop Experience on your terminal server
Open Server Manager. Click Start, point to Administrative Tools, and then click Server Manager.

Under Features Summary, click Add features.

On the Select Features page, select the Desktop Experience check box, and then click Next.

On the Confirm Installation Selections page, verify that the Desktop Experience feature will be installed, and then click Install.

On the Installation Results page, you are prompted to restart the server to finish the installation process. Click Close, and then click Yes to restart the server.

After the server restarts, confirm that Desktop Experience is installed.

Start Server Manager.

Under Features Summary, confirm that Desktop Experience is listed as installed.

The other options for my client are to save the file to the desktop and double click and open it from there. I have read others have installed the Desktop Experience and had issues with Mail profiles and speed.
In the end, I found a Tiff multi viewer that works very well.



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26 June 2010 - Mickyj.com






End of Mickyj blog for: 26 Jun 2010 16:03:35 GMT  Check my tweets on Twitter.  



Storage error in content conversion
Outlook sending emails through Exchange 2007
Keywords: Exchange 2007, Outlook, attachments, embedded, registry,mime types

Exchange 2007 bouncing back emails with "storage error in content conversion"

Diagnostic information for administrators:
Generating server: severname
enduseremail@address
#550 5.6.0 M2MCVT.StorageError; storage error in content conversion ##

It turns out that if you install a program on your workstation that modifies a file type in the registry under hkey_classes_root, it causes Exchange to get confused about what sort of data is embedded in your emails. In the case of this clients issue, they installed some camera software that modified type Jpeg. A simple regedit fixed the issue. In the registry key for type .jpe, .jpeg, .jfif and .Jpg the Content type was jpgfile. Changing this back to the default of image/jpeg fixed the issue. We worked this out after working out every email sent external to the site,that contained the image in his email signature, bounced back.


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24 June 2010 - Mickyj.com






End of Mickyj blog for: 24 Jun 2010 16:03:35 GMT  Check my tweets on Twitter.  



Windows 2008 R2, I can't turn off ESC ?
ESC mode does not seem to turn off for users on my server
Keywords: Remote, Terminal, IE, ESC

On my Windows 2008 R2 Remote desktop/Terminal server, I have logged on as various users and as the Administrator, turned off the Internet Explorer ESC mode for users and the administrator (Enhanced Security). This basically turns off ESC for the administrator and then everyone that is not the administrator however, users still have it turned on and cannot surf. It seems it all comes down to when you turn ESC off. You need to do it before you start logging users on. If they already have profiles, they are stuck with ESC on. (Basically, once your users have these settings in their profile, the only way to remove it is to either Delete the profile and let it re-create again from a fixed profile or execute the fix shown here).

On server 2003, you can remove the ESC mode from add/remove. In 2008 you can't.

Here is a fix, a simple batch file.

REG ADD "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{A509B1A7-37EF-4b3f-8CFC-4F3A74704073}" /v "IsInstalled" /t REG_DWORD /d 0 /f
REG ADD "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{A509B1A8-37EF-4b3f-8CFC-4F3A74704073}" /v "IsInstalled" /t REG_DWORD /d 0 /f
Rundll32 iesetup.dll,IEHardenUser
Rundll32 iesetup.dll,IEHardenAdmin
Rundll32 iesetup.dll,IEHardenMachineNow
REG ADD "HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap" /V "IEHarden" /t REG_DWORD /d 0 /f
REG ADD "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\OC Manager\Subcomponents" /v "iehardenadmin" /t REG_DWORD /d 0 /f
REG ADD "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\OC Manager\Subcomponents" /v "iehardenuser" /t REG_DWORD /d 0 /f
REG DELETE "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{A509B1A7-37EF-4b3f-8CFC-4F3A74704073}" /f /va
REG DELETE "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{A509B1A8-37EF-4b3f-8CFC-4F3A74704073}" /f /va


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23 June 2010 - Mickyj.com






End of Mickyj blog for: 23 Jun 2010 16:03:35 GMT  Check my tweets on Twitter.  



LaserJet 5 on Terminal server/Remote Desktop server
Microsoft do not support LaserJet 5 ???
Keywords: Updates, HP, LaserJet, 2008 server

I have a Terminal server/Remote Desktop server and a remote user has a LaserJet 4 or 5. Windows server 2008 R2 no longer includes drivers for these printers and HP lists the printer drives as being a part of Windows server. What do you do?
If you attach the printer locally to the server, the driver will install. How can you populate the server with the driver ready for remote desktop users when the printer is 3 hours flight away?
Open the printer wizard, look through the printer list, click the "Windows update" button and let it download the new printer list and suddenly the missing HP printer drivers are back.

For IA64 and AMD, check out the Windows offline updates http://catalog.update.microsoft.com/v7/site/Home.aspx

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22 June 2010 - Mickyj.com






End of Mickyj blog for: 22 Jun 2010 16:03:35 GMT  Check my tweets on Twitter.  



Compile error in hidden module: uifunctions
Word 2007 compile error in hidden module
Keywords: Nitro PDF, Word, Addin, Outlook

Opening Word or using Word as an editor in Outlook causes

"Compile error in hidden module: uifunctions"

It also happens when you select a signature in Outlook.

it was a problem with Nitro PDF. This error is caused in some cases by older addins still hanging about when you update Nitro PDF Pro. To Fix this simply uninstall completely using the Nitro Clean Up Utility and then install 5.3.3.6.

http://www.nitropdf.com/professional/support/resources/nitro_cleanup.zip

(Be aware Trend Micro see this as a virus).

If you need more assistance head to the Nitro Support Webpage:

http://www.nitropdf.com/professional/support/index.asp

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21 June 2010 - Mickyj.com






End of Mickyj blog for: 21 Jun 2010 16:03:35 GMT  Check my tweets on Twitter.  



Windows 2008 R2 x64 Subnet access fails
Cannot access Remote Desktop server from other subnets
Keywords: Subnet, Route, Terminal, Remote

I have a Windows 2008 R2 x64 server acting as a terminal server/Remote Desktop server, only computers (XP/Vista/W2003) from the same subnet (10.0.0.x/255.255.255.0) can establish an RDP connection! Other users from branch offices over hardware VPN's from different subnets cannot connect.

My final solution was to add persistent routes at the terminal server to the remote subnets.
E.G

router add -p 10.0.1.X mask 255.255.255.0 10.0.0.254
router add -p 10.0.2.X mask 255.255.255.0 10.0.0.254
router add -p 10.0.3.X mask 255.255.255.0 10.0.0.254


(10.0.0.254 is the gateway).

All fixed.

Reading other comments on the internet and reading the following post (http://social.technet.microsoft.com/Forums/en-US/winserverTS/thread/2429ff4d-0211-44a9-9361-6208d92ac3ca) talking about the RDP and firewall on W2008 servers blocks connections from other subnets to prevent attacks 'Man In the Middle' got me confused and I headed down the wrong track.



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20 June 2010 - Mickyj.com






End of Mickyj blog for: 20 Jun 2010 16:03:35 GMT  Check my tweets on Twitter.  



Jeff Middleton's in Town !
Microsoft SMB Community Event - Adelaide
Keywords: SMB, SBS, Swing, Jeff Middleton

Jeff Middleton, will explain the opportunity to provide predictable and profitable SBS 2008 migration deployments. You will come away with an understanding of infrastructure transition with SBS 2008, or any NT/200x historical platform to adopt Windows 2003/2008 (R2) platforms, as well as any combination of Exchange 2000, 2003, 2007 or 2010. Jeff embraces methodology designed for you to prepared a completed server in advance, maintain the domain, and yet your original domain and server is not modified, the production is not down for construction, and the IT Pro can take your weekends off!

To register for the event, please click here - http://events.constantcontact.com/register/event?oeidk=a07e2wv7ya2a2a44672

Where: Microsoft Auditorium, Level 2, 91 King William Street Adelaide, South Australia, Australia
When: 22 June 2010
Time: 6:00 pm 9:30 pm


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19 June 2010 - Mickyj.com






End of Mickyj blog for: 19 Jun 2010 16:03:35 GMT  Check my tweets on Twitter.  



My download is blocked
Can't install an application on a Terminal server
Keywords: Terminal Server, Remote Desktop, Blocked

I tried to install an application on a Terminal server/Remote Desktop server. I did it using the Terminal server provided installation tool in the control panel and was simply told that I did not have Administrative privledges. I was logged on as the administrator.

By right clicking the executable, I found the message .. "This file came from another computer and might be locked to help protect this computer", Checking the check box in the properties screen now allows me to install the file.

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14 June 2010 - Mickyj.com






End of Mickyj blog for: 14 Jun 2010 16:03:35 GMT  Check my tweets on Twitter.  



Consolidation ?
Who owns who ?
Keywords: Symantrec, Sonicwall, McAfee

What's going on? Everyone is buying out everyone.

Symantec to Acquire PGP and GuardianEdge
McAfee Acquires Trust Digital
Symantec to Acquire VeriSign's Authentication and Identity Business
SonicWall directors accept $717M acquisition offer from Thoma Bravo, LLC

And many more. Looks like May/June is the time of the year to buy someone out.

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8 June 2010 - Mickyj.com






End of Mickyj blog for: 8 Jun 2010 16:03:35 GMT  Check my tweets on Twitter.  



How to Convert a running server to a Virtual Machine
Convert a live machine to a vhd
Keywords: HyperV, Virtual PC, vhd, Disk2vhd

Using Disk2vhd from Microsoft you can create an image for a Virtual PC or if the partition is less than 127 Gb, for Virtual PC.
http://technet.microsoft.com/en-us/sysinternals/ee656415.aspx

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5 June 2010 - Mickyj.com






End of Mickyj blog for: 5 Jun 2010 16:03:35 GMT  Check my tweets on Twitter.  



How to Convert a Physical Hard Drive to a Virtual Machine
Convert an offline machine/disk to a vhd
Keywords: HyperV, Virtual PC, vhd, winimage

Download and install WinImage from http://www.winimage.com/. WinImage is free for 30 days after which there is a small $30 charge.

Attach the physical hard drive to the computer on which you loaded WinImage. You can do this either by plugging it directly into the motherboard via an empty SATA or IDE port, or you can use a USB adapter such as this one from eBay, which is by far the easier method.
Start WinImage. (If you are running Windows Vista or Windows 7, make sure you run the WinImage (Administrator)mode which can be found under the WinImage folder under All Programs)
Winthin WinImage, click the Disk menu item and then select "Creating Virtual Hard Disk Image from physical drive"
Make sure the "Include non removable hard disk(s)" box is checked, and then select the hard drive that you would like to make an image of. You can either make a fixed size or dynamically expanding hard disk. I would recommend the dynamically expanding option. Click OK.
Select a location to store the .vhd file, and click Save. Be sure you have enough disk space.

WinImage will now begin converting the hard drive to a .vhd file. This process could take an hour or more depending on the size of your hard drive.(Virtual PC canot open a partition bigger than 127Gb so keep this in the back of your mind).

When the process is complete the .vhd file is ready to be opened with Microsoft Virtual PC

If all goes to plan, it will boot into Windows and you won’t have any problem at all. If so you can ignore the rest of the steps and start using it.

It is more likely Windows XP will lockup or freeze while booting. In this case, read the following. Usually, the problem is the drivers that Windows is trying to load on startup. You now need your Windows XP cd. Start the Virtual PC, and in the CD menu, select Use Physical Drive. In the file menu select Reset.

Press any key when you see the "Press any key to boot from CD" message. Once setup had loaded, type "R" which will load the Recovery Console. Enter the number of the windows installation you want to log onto. Most often its 1. Enter the administrator password if you have one, otherwise hit enter.

At the command prompt, type "CD System32" , hit enter. Then type "expand D:\i386\HALACPI.DL_" , hit enter again. Finally, type "copy HALACPI.DLL HAL.DLL", and hit enter. Type Y for yes on the overwrite file confirmation message. (*cd drive letter may vary)

Reboot the Virtual Machine. If everything works the way its supposed to you should see it boot into Windows. Likely, you will have to reactivate Windows before it will allow you to actually log on.



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4 June 2010 - Mickyj.com






End of Mickyj blog for: 5 Jun 2010 11:44:30 GMT  Check my tweets on Twitter.  



Multiple PccNTMon process
Limiting PCCNTMon on a terminal server/Remote Desktop server
Keywords: PCCNTMon, RDP

Many instances of the PccNTMon (Worryfree, Officescan) process can be created in the memory where the Trend Micro Agent is installed. This happens when you access the computer from a terminal session.

To fix this:

1. Open the Registry Editor (regedit.exe).

Important: Always create a backup before modifying the registry. Incorrect registry changes may cause serious issues. Should this occur, restore it by referring to the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.

2. Add the following to the client registry:

Key: HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\PC-cillinNTCorp\CurrentVersion\Misc.
Name: RCS
Type: REG_DWORD
Data: 202 (in decimal format)



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2 June 2010 - Mickyj.com






End of Mickyj blog for: 3 Jun 2010 11:36:35 GMT  Check my tweets on Twitter.  



MYOB Partner products
MYOB Partners who need multiple products installed (On Windows 7)
Keywords: MYOBAO, Accountright, Premier, Business Basics, Accounting connect

Over the last 2 weeks I have been installing alot of MYOB products. I found out installing MYOB AO 12.5.1 on a Windows 7 machine and then installing Myob Accountright 19 breaks the PDF printer in MYOB AO (PDF preview). Reinstalling MYOBAO fixes the printer but breaks the BAS feature in Accountright (Premier). Doing a recovery instrall of Accountright seems to fix the Bas feature.

Installing Accounting connect 3 and an old copy of Business basics 1 seems to have not yet done any damage.

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31 May 2010 - Mickyj.com






End of Mickyj blog for: 30 May 2010 16:03:35 GMT  Check my tweets on Twitter.  



MYOB AO Can't lodge
Unable to lodge tax return
Keywords: MYOBAO, Date

Date conversion Ddmmccyy Date8 error. When you try to lodge, it tells you the persons DOB is incorrect and not in the correct format. The only solution is to contact MYOB for a patch file. This is for MYOB AO 12.5.1

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27 May 2010 - Mickyj.com






End of Mickyj blog for: 27 May 2010 16:03:35 GMT  Check my tweets on Twitter.  



Desktop SQL client cannot access server SQL server data
My SQL clients can't see SQL Express on SBS Server 2008
Keywords: SQL, SQL Express, SQL client, Port, Firewall

SQL app can not access the SQL Express instance on my SBS server. I installed the SQL native client to confirm the client app was not at fault.

It would seem at the server, to make the client attach, not only do we need to modify the SQL instance surface to answer via TCP/IP, we need to make changes to the server firewall. I allowed SQL Udp/Tcp 1434 in the firewall and each and every SQL service executable.

C:\Program Files \Microsoft SQL Server\MSSQL.1\bin\sqlsvr.exe
C:\Program Files \Microsoft SQL Server\MSSQL.2\bin\sqlsvr.exe
C:\Program Files \Microsoft SQL Server\MSSQL.3\bin\sqlsvr.exe


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25 May 2010 - Mickyj.com






End of Mickyj blog for: 25 May 2010 16:03:35 GMT  Check my tweets on Twitter.  



MYOB AO Diary error
Clicking Diary causes a system crash
Keywords: MYOBAO, Diary

It seems lately, I have been working with MYOB AO more and more lately :)

When a client of mine clicks on the Diary icon, it crashes with a Hresult error. It turns out the fix, like many solutions with MYOB in Windows Vista and Windows 7, is to turn off UAC.

Solved !

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20 May 2010 - Mickyj.com






End of Mickyj blog for: 20 May 2010 16:03:35 GMT  Check my tweets on Twitter.  



Security threat ?
Numerous logon failures
Keywords: Remote logon failure

At work we had 5 client servers overnight report the IP 69.162.127.82 (1,284 times for each client) for remote logon attempt as "Admin" (Recorded in the SBS report).

Source port for the logon was 1759.
This IP belongs to reverse.lstn.net which is really http://www.limestonenetworks.com/

They have an application which monitors servers, which might be hitting the servers by mistake however, it could also be one of their users being malicious.

Anyone else seen this ?

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18 May 2010 - Mickyj.com






End of Mickyj blog for: 18 May 2010 16:03:35 GMT  Check my tweets on Twitter.  



MYOB Accountants Office indexing issue
Corrupted Indexes
Keywords: MYOB, SMB2, Windows7, SBS 2008, Indexes, cdx

I have a client that constantly needs to delete the MYOB AO 12.5.1 cdx files to force the product into a reindex due to data corruption. The original symptoms include contact notes corrupting and opening Debtors brought MYOB AO to it's knees.

The client previously had SBS 2003 and Windows XP Pro workstations without any issues. This issue has arisen since we put in an SBS 2008 server and Windows 7 workstations. All new hardware (HP ML 350 Server, HP workstations, HP procurve switches and a SonicWALL router). We have bypassed MYOBAO with the Trend Worryfree antivirus, turned off Volume Shadow Copy and Symantec Backup System recovery snapshots during working hours.

MYOB Support have suggested applying Microsoft KB's 950836 & 951037. We have done this (Except 950836 is for Vista) and still the issues are happening. Does anyone else have these issues ? Please let me know. I am tempted to turn SMB2.0 off ......

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14 May 2010 - Mickyj.com






End of Mickyj blog for: 14 May 2010 16:03:35 GMT  Check my tweets on Twitter.  



MYOB crashing when you change display settings
Personalising windows breaks MYOB Premier
Keywords: dpi, MYOB

When you personalise Windows 7 and change the DPI away from 96dpi, MYOB crashes. This is a well known issue which has been around since MYOB was first made.
A pity. I have a few clients who need the bumped dpi so that they can read the writing :)

... Just set the dpi back to 96dpi.


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12 May 2010 - Mickyj.com






End of Mickyj blog for: 11 May 2010 16:03:35 GMT  Check my tweets on Twitter.  



MYOB Officelink OLE automation error
Sending reports to Excel fails
Keywords: Excel, OLE, MYOB

Hmm, on a clients machine, looks like the OLE DLL files have failed to register. Here are the commands to fix this:

C:\Premier19\drvxl32.exe /register
C:\Premier19\drvwd32.exe /register


Further information is available at http://myobanswers.com/faq/en/Troubleshooting_OfficeLink


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10 May 2010 - Mickyj.com






End of Mickyj blog for: 10 May 2010 16:03:35 GMT  Check my tweets on Twitter.  



Error 1327. Invalid Drive X.
I can't uninstall program XYZ
Keywords: Uninstall, 1327, MYOB

Trying to uninstall an old copy of MYOB, I get the error "Error 1327. Invalid Drive X".
The uninstaller fails and simply put, I am going nowhere.

I looked into the issue and could not find a solution online. I found some ideas at the following
link and many more links like it.
(This issue is unlikely to be a MYOB issue and more likely a generic program uninstaller error. My Solution might work for other products)

The clue for me is the way MYOB installs. It uses your "My Documents" as a pointer or "variable" during the install.

My "My Documents" points to a network drive on my server. It is mapped and appears under "Computer" as a valid drive letter and I can open it however, the uninstall will not continue.
I know from past experience, MYOB has issues locating network drives when Vista UAC is turned on. Thinking out loud, I jumped to the conclusion the MYOB uninstaller is not seeing the drive correctly.

I repointed my "My Documents" back to my Physical C:\ drive and tried the uninstall again ... It wants to work correctly. WooHoo.

Here's an issue, I edited a group policy to be able to do this. If one of the normal users without access to the server has the same issue, what can I do ?

The PC local administrator has a local "My Documents". I simply logged off and back on as the local Administrator and tried to uninstall. It worked perfectly.

Awesome !

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7 May 2010 - Mickyj.com






End of Mickyj blog for: 7 May 2010 16:03:35 GMT  Check my tweets on Twitter.  



How can I allow Pop3 Access to my Exchange 2007 server ?
..... It was so easy and just worked in Exchange 2003 ...
Keywords: Microsoft, Exchange, PowerShell, POP3

First note, the Administrator built-in account cannot used with pop3 and imap.
Second note, enable the POP3 service.

Unlike previous versions of Exchange, default login type for pop3 and imap is SecureLogin Using TLS.
You can change it to PlainText using the PowerShell commend

Set-PoPSettings -LoginType:1

To make sure that login type has changed use get-popsettings and get-imapsettings
Now restart pop3 service.

For those who use the GUI

1, go into the Exchange Management Console
2, expand the Server Configuration node
3, go to Client_Access:POP3_and_IMAP:POP3
4, open the Properties page for this item
5, go to Authentication:Logon_Method


By default, this property is set to Secure_Logon, of course. You need to change it to Plain_Text in order for most POP3 email clients to work.

Now test it.

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5 May 2010 - Mickyj.com






End of Mickyj blog for: 5 May 2010 16:03:35 GMT  Check my tweets on Twitter.  



How can I access Companyweb as a filesystem ?
Can I access WSS from a mapped drive?
Keywords: WSS, Microsoft, SharePoint, Team Services, Webdav

From the command prompt you can use WebDav

net use * http://companyweb/

This provides a drive letter mapped to your CompanyWeb. This could also be done in XP using Network places.


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3 May 2010 - Mickyj.com






End of Mickyj blog for: 3 May 2010 16:03:35 GMT  Check my tweets on Twitter.  



Adobe PDF threat
Spam attack tries to compromise computer systems in APAC
Keywords: Adobe, TrendLabs

"TrendLabs has detected a spam attack today that spreads as an email that tricks recipients into opening a malicious PDF file, which in tandem with an embedded VBScript may penetrate a victim’s computer and drop so-called WORM and rootkit components. The WORM component spreads through computer devices that are detected by infected systems and will automatically execute an autorun,inf file as soon as a user activates an infected device. In addition, the malware deploys a stealth technique by using a rootkit component to prevent itself from being discovered.

The main payload of this attack is an URL to establish a connection to a malicious website that may enable cyber-criminals to gather information and to further compromise an infected system.

Remediation
TrendLabs has successfully blocked the URL that establishes the connection and performs a cleanup of the remnants of the attack by using the Trend Micro™ endpoint solutions.

Involved Malware in this Attack
TROJ_PIDIEF.ZAC; VBS_EMOTI.A; WORM_EMOTI.A; RTKT_EMOTI.A "

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1 May 2010 - Mickyj.com






End of Mickyj blog for: 1 May 2010 16:03:35 GMT  Check my tweets on Twitter.  



Forefront antivirus product causing confusion
Forefront is messing with my mail
Keywords: Forefront, Microsoft, Security, Virus, detection, false

FILE QUARANTINED

The original contents of this file have been replaced with this message because of its characteristics.
File name: 'testfile.xlsx'
Virus name: 'UnwritableCompressedFile'


The official reason for this error is:

"The UnwritableCompressedFile event is triggered when an OpenXML file (a container file) has a piece removed or that needs to be updated by Forefront. Unlike a zip file, Forefront cannot write back to the OpenXML container file and isolate the specific contained file while keeping the original OpenXML container file in tact. OpenXML files are much more complex than zip files. If a contained file within the OpenXML file needs to be updated/removed by Forefront the original OpenXML file cannot be written to and kept in tact, therefore you see the "UnwritableCompressed" event and the entire container file is removed."

The Fix....

1. In the Forefront Server Security Administrator on your SBS server and select Filtering
2. Select Transport Scan Job
3. Create a File name filter for *.xls
4. Select File Type OPENXML - OPENXML file type
5. Select Action: Skip: detect only
6. click Save

Repeat steps 3 to 6 for *.docx and *.pptx


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1 May 2010 - Mickyj.com






End of Mickyj blog for: 30 Apr 2010 16:03:35 GMT  Check my tweets on Twitter.  



Happy Birthday to me !!!
Mickyj gets grey hairs!
Keywords: Birthday

Today is my birthday. WooHoo ! Just had to mention it in my Blog :)

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27 April 2010 - Mickyj.com






End of Mickyj blog for: 27 Apr 2010 16:03:35 GMT  Check my tweets on Twitter.  



Xerox document centre 350
Working with Vista and Windows 7
Keywords: Vista, Windows7, Xerox, offline

I have to hook a network Xerox up to talk to some Windows 7 machines. All the drivers made by Xerox for this printer stop at Windows XP. Trying other versions of various drivers cause the workstation to tell me the printer is offline. Xerox has some software as a part of their driver that will actually hit the printer before sending a job to the printer shared on the server. As this piece of the puzzle is missing, I can't print.

What I have done is setup a Windows XP PC as a print server with the correct Xerox drivers. It prints fine every time. I have then setup the drivers on the Windows 7 Machines as HP 2200 PCL printers (Post Script does not work). Working with various printer drivers in the HP range I have the workstations printing to 2 out of the three trays and duplexing. I see many people have trouble with the Xerox document centre 350 and Vista so hopefully someone else out there will try this and get back to me with the best HP driver to use :)

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25 April 2010 - Mickyj.com






End of Mickyj blog for: 25 Apr 2010 16:03:35 GMT  Check my tweets on Twitter.  



CHM in Windows 7
Windows 7 and help files
Keywords: CHM, help, Windows7

Recently I had the need to upgrade a clients site from Windows XP on SBS 2003 to Windows 7 clients on an SBS 2008 server. They were running a specialist application which was not so much installed but rather, the executable files and support libraries sat on a network share that the client PC's could see and access. They would run a shortcut to the main executable and live in that environment.

Since installing Windows 7, when they use this application (Which is Windows 7 compatible) and click help or press F1, they get an error. The help file will appear, but instead of the topic text you will see an error message "this page cannot be displayed".

This is a new security feature that is not specific to Windows 7, this is just where I first noticed it.

Microsoft released a security patch that makes it impossible to view CHM files that are stored on a network drive (as opposed to CHM files stored on your own computer).

The security patch and its effects are fully described on Microsoft's web site at Kb 896358

If you trust all the computers on your LAN or intranet (and the people using them), you can lower the restrictions on the Local Intranet zone to allow CHM files to be displayed with the following steps:

1. Click Start, click Run, type regedit, and then click OK.
2. Locate and then click the following subkey:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\HTMLHelp\1.x\ItssRestrictions
If this registry subkey does not exist, create it.
3. Right-click the ItssRestrictions subkey, point to New, and then click DWORD Value.
4. Type MaxAllowedZone, and then press Enter.
5. Right-click the MaxAllowedZone value, and then click Modify.
6. In the Value data box, type 1, and then click OK.
7. Quit Registry Editor.

If this solution does not work for you, please see Kb 896358 for alternatives.

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20 April 2010 - Mickyj.com






End of Mickyj blog for: 19 Apr 2010 16:03:35 GMT  Check my tweets on Twitter.  



Repairing the network connection using command lines
Stupid wireless card
Keywords: refresh, network

I have an MCE 2005 PC. It is connected via Wireless to my router and is just on the borderline for signal. Sometimes it will get 18mbit, sometimes nothing. I find that the card will often get a signal after I right click the network card in the task bar and repair the connection.

(This is a Windows XP feature allowing you to repair a network connection. You can also go to the Network Connections options in Control panel (Control Panel / Network Connections), right click on the network connection you want and choose the repair option.)

I want to automate this so that I can get my EPG guide down everyday.

I want a batch file as a task, doing a command line version of a refresh.

Here is what to do:
netsh int ip reset c:\ network-connection.log

c:\network-connection.log represents the address of the file in which the reporting will be stored
The netsh int ip ...command allows you to reset the TCP/IP.

With Windows XP Service Pack 2, you can use:
netsh winsock reset catalog

Resetting the socket which manages the TCP/IP.
Now I can repair the connection just before downloading the EPG data.


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18 April 2010 - Mickyj.com






End of Mickyj blog for: Sun, 18 Apr 2010 15:53:35 +1000  Check my tweets on Twitter.  



How to secure a connection to Windows 7
Can Windows 7 be a VPN endpoint ?
Keywords: Windows 7, VPN, end-point

Yes it can.
Why ? So that you can securely exchange files and do not need RDP, Logmein, VNC etc

Here are the steps for configuring Incoming VPN Connection in Windows 7

First go to Control Panel and open Network and Sharing Center.
Click on Change adapter settings.
Press Alt+F and select New Incoming connection
Put a check on who you'd like to give access to this computer or you can configure a new account by clicking on Add someone,after that click on Next.
Select the protocols you want to enable for this connection. Click on Allow access.
Make a note of the Computer name, IP etc as this will be used by the client to connect to this computer and after that Click on Close.

You will also need to allow the VPN through your firewall and point the ports (1723) to this PC



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17 April 2010 - Mickyj.com






End of Mickyj blog for: Sat, 17 Apr 2010 16:42:55 +1000  Check my tweets on Twitter.  



Anyone else have a truck go through their lounge room ?
Tremor/Quake in Adelaide
Keywords: Adelaide, Tremor, quake

My wife and I had a tiring week. We decided to watch the Matrix on DVD and Chill out a bit. She fell asleep, but I continued to watch. Just as the surround sound started to kick in and the scene where the helicopter exploded into the building sending a wave of glass along the building .. the house moved. She woke up, I fell off the couch. There was a loud rumbling noise for several seconds (And the house was cracking) and then .. nothing. No noises. The house had settled.

Adelaide had a tremor. At 11:30 pm (ish) on the 16th we had a 3.8 on the Richter scale. Looking at the websites I could find nothing. I started tweeting in twitter and suddenly, everyone was talking about it. It was felt from Victor Harbour/Kangaroo Island, all the way to Kadina (200 kms away). The tall buildings in the city centre swayed and the stillness of the night was gone.

If felt like a truck had been through my living room.

The next day, it was labelled an Earth Quake. There have been many of late. Especially in the Pacific area. There were nine Earth Quakes today around the pacific rim, the Solomon's and Papua New Guinea.

I guess living in the foothills of the Mount Lofty ranges, I was bound to feel one sooner or later (this was my first). Wiki on the Mount Lofty ranges

I found the best place (And only place for quite a while) was http://forum.weatherzone.com.au/ubbthreads.php?ubb=showflat&Number=859258 for information.

Tonight's tremor was strong by Adelaide's standards, but a previous earthquake in 1954 was 5.4 magnitude, occurred near the heart of the city and caused the equivalent of $6 million damage to property. In this quake, the epicentre was close to Mount Barker, 40 kilometres east of the capital, in the Adelaide Hills.

It may have been a relatively deep earthquake therefore lessening the effects immediately above it on the surface. It has been suggested it was 15 kms deep.

Maybe time to move but to where ?

Looking on the news, I see the China earthquake, Chile and a bunch of others. If the quake does not get us .. maybe the tsunami's will ?

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16 April 2010 - Mickyj.com






End of Mickyj blog for: Fri, 16 Apr 2010 15:53:05 +1000  Check my tweets on Twitter.  



Check your iPhone Data usage with Telstra
Am I using up all my data quota?
Keywords: Telstra, Data

I receive an SMS from Telstra (Australia). "You are 80% over your data quota for the month". So I freak and check out how far along into this, my first month, I am. This is day 8. Apparently I have downloaded 600 MB of an allowed 700 MB. This is huge. I know I have visited the App store on my new iPhone but I downloaded almost all my data through iTunes. I started reading posts on Whirlpool. Heaps of people are talking about the iPhone being permanently on the 3G network and constantly shifting data about. This is nothing like my WM iMate. I used that phone as a Modem for a scout troop for 1 weekend. We used it for Internet IRC chat. We used 60 MB over the whole weekend, and surfed a little. My iMate had a 1 Gb limit and I rarely used over 200 Mb per month. What's the deal ?

I use my phone over Activesync with my Exchange server so I am not about to sever ties with 3G !
If you use Activesync and push features, a constant data connection is kept alive, to enable the "push" services to work.

I give up. I have turned all my push apps off.

Now here is how you can check your iPhone data usage

1. Make sure you're connected over 3G (not WiFi)
2. Click Settings -> Phone -> Telstra Services -> Bigpond Mobile for iPhone
[Web browser should open to the generic Bigpond mobile landing pad]
3. Scroll down click "My Account"
4. Click "Data Usage Snapshot"
5. Click "Mobile Data Usage"

You should see a graph of the current billing cycle.

You can also ...
SMS the word "USE" to phone number 176 and you get a SMS back with your usage.

Finally .. you can also ....
View My Data Usage (via the Internet) for your mobile service(s), you are required to add them to My Data Usage database.
To add/delete a mobile number:
1. Log onto the https://es.telstra.com/MyDataUsage/ using your Telstra.com Username and Password. If you do not have Telstra.com account, you will need to create an account (Join Telstra.com option)
2. Click on the "Setup" tab.
3. To add a mobile number:
  • In the "Add a new Mobile number" field, enter the mobile number to be added and then click on the button.
  • If you make a mistake, click on the button.
  • A PIN number will be sent via SMS to the mobile number you are registering.
  • Enter the PIN number onto the website and click "submit"
  • Once the PIN is confirmed you will see the message "You have successfully added your mobile number 614xx xxxxxx"


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    15 April 2010 - Mickyj.com






    End of Mickyj blog for: Thu, 15 Apr 2010 15:53:34 +1000  Check my tweets on Twitter.  



    My love - hate relationship with my iPhone
    Looking for the perfect phone
    Keywords: iPhone, WM, iMate, Windows Mobile, 3Gs, Like, dislikes, compare

    My struggles with the i-Mate Ultimate 9502 Phone are well documented amongst my blogs.. Especially if you refer to 28 June 2008

    I have had everything from the phone crashing when I take a photo through to complete chaos when I try and take a call and it ignores me. I found Windows Mobile (WM) slow on this device, slower than my old Dopod. In answer to this, came some "cooked" ROMs for the latest HTC touch and HD2. WM6.5 for HTC Touch Pro2 seemed to provide a better solution.

    Along came my iPhone. I instantly fell in love with the freebies on the App store. I loved playing Bluetooth games with iPod touch and other iPhones. I loved how quick it was and lack of memory leaks. The camera is snappy and just works. There are live rendering tools for manipulating photos and playing with video. Suddenly I feel I have lost nothing and gained lots with my move to an iPhone.

    I have downloaded registry editors, file explorers, GPS tools and games for the WM phones. I had it running "The need for Speed" and "Tomb Raider". It doubled as my TV remote, my 3G modem. I had antivirus on it, word and excel files. It was my life and I was tweaking it to within an inch of it's life. Now, I feel like I am having an affair. The iPhone has my affection.

    I found many places in WM to hide settings and many things to tweak. I can't find the same rabbit warren of settings on the iPhone. There is very little to tweak. Maybe that is why it works ? I love full browser rendering, Java compatibility, full HTML email and Activesync. I love the tilt and movement sensors in the phone and finally a voice control that actually works. Why would I ever leave this device back to my imate or an new HTC ?

    Perhaps the iPhones nasty data usage? I have had to turn all push technologies off. I love that Twitter, eBuddy and Twitter can keep me in the loop. I love that Trapster can tell me when I am approaching a speed camera in my car but seriously ... I am eating through my Telstra data pack. Then there is Cut and Past (Or lack there of). Sure, it has a rough cut and paste system but I can't get used to it. I am used to cutting something from an SMS, into an email or browser on my WM. I enjoy mid sentence or mid word selection with a stylus on my WM phone.

    Then there is the Tethering. I found Bluetooth to a laptop tethering quite painless except ... nuisance popups saying I need to install new hardware device drivers on my laptop. Even wit the latest iTunes. Then I find I can't USB tether without iTunes installed. I am often using my phone as a modem in the IT field. Suddenly I have lost a resource as I need to install iTunes everywhere.

    Then there are the crashes. Yes, the mighty iPhone crashes. I have had three now. One when it was Virgin and clean. I simply changed my email signature. The phone's screen went all messy, then black. Then the Apple logo came up and then the system went through a soft reboot. I know it was not a hard reboot as it did not request my Sim pin number.

    Now lets look at the battery life. Dead by lunch time. This is the 3Gs. I have Bluetooth turned on 24x7 as I am always hopping in and out of the car. WiFi off, push all off. I make a few calls and then ... the phone looses power. I did far more on the WM phone and it lasted he day.

    Then there is the signal strength. It does not seem to be as good as the WM phones I have had, with the same carrier. Then there is the Microphone, where people tell me that they can't hear me.

    Finally, how do I put my own tune in the phone as a ring tone?, how to I yank photos of files from the phone ? The WM phone appeared as a disk drive in Windows and I could drag and drop things to and from it. now I have to use iTunes and then I have to hack about to put my own ring tone in. I do not have direct access to my files. I have to Sync and then somehow extract photos.

    I do love my iPhone and I think it will be staying however, why can't someone invent a phone with the great things from WM and the great things from iPhone? Maybe Android ?

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    14 April 2010 - Mickyj.com






    End of Mickyj blog for: Wed, 14 Apr 2010 15:52:46 +1000  Check my tweets on Twitter.  



    Why I wish my garage door hinge was made by Hewlett Packard
    Why a Carepaq should never be overlooked
    Keywords: HP, Server, Carepaq

    Do you wish you had some form of warranty protection you could renew and keep running ? I do. I came home tonight to a broken garage door hinge, a door dangling across my path and another hit to the wallet. Don't you wish in a situation like this you could make one phone call, quote a number, let someone else come and fix it, no additional cost to you and the parts are reserved just for you in the case of failure ?

    Well you can with a Hewlett Packard server. When you buy a HP server, make sure you do not stay with the standard warranty. It is a good three year warranty but it is a server. It runs your business. Can you afford for it to be down for 8 hours with a promise of parts coming overnight? I always recommend a 4 hour response and prefer 24x7 or at least a 5 day a week (weekdays) by 8 hour Carepaq. HP will get back to you within 4 hours, reserve spares for you and work on your server for free to bring it back up.

    Now here's the really cool part. What happens at three years ? We all know servers start to age and can fail. Well, HP send you a letter to offer for you to extend your Carepaq. This is awesome. I have a few servers out there that are about 10 years old, still going and still under a Carepaq. You only need to loose one hard disk, a power supply or RAID controller and the Carepaq has paid for itself.

    As the server pushes beyond 4 years you need some form of protection. HP looks after you.

    Here's some even bigger news, if you have fitted a HP backup unit or additional HP item's (After your initial purchase) if it is within the server, it is covered under the same Carepaq.

    If you are on a Carepaq and it is about to expire, do yourself a huge favour and reregister in the Carepaq system and pay your money. It is money well spent.

    Now I need to go and buy a new hinge .. Grrr.

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    13 April 2010 - Mickyj.com






    End of Mickyj blog for: Tue, 13 Apr 2010 21:08:21 +1000  Check my tweets on Twitter.  



    Getting performance out of HyperV
    Building a pass-through drive
    Keywords: Sata, Sas, RAID

    I have been playing with HyperV for some time now. I have tried numerous operating systems and different hard drive setups.
    I have been reading up on the recommendations of others for BizTalk and SQL servers. They have been recommending as many drive spindles as possible for images to be hosted on and where possible, pass-through drives and SAN's/iSCSI for databases.

    I have also found over compensating for ram within HyperV Childs creates massive pagefile's and these sit in the VM's and can make servers run slow. So what do I do to get speed ?

    Firstly lets set the Scene. I have a Hewlett Packard (HP) ML 350 G6 with 24 G ram, 6x SAS 15k hard disks in a hardware RAID 5.
    My test application is MySQL with an Apache front end and a specific report I know I can run and time accurately .

    This application is huge and will support about 50 - 60 people. So I told the HyperV session to have loads of ram (Expecting it to be a little like SQL which will takes as much ram as you can give it). 9 Gb of ram creates a 13 Gb page file and as it turned out, it was completely unneeded. Task manager shows the MySQL database to take 400 mb of ram when it was under stress. So I cut the ram back to 4 Gb.

    The other item to note, the more ram you give to a child, the more ram the parent needs to manage it so 4 Gb was perfect for my purposes.

    Now I tried the test, first with the VM on a RAID 5. The benchmark I have to compare is 6 minutes. This is being compared with a Quad care physical server with a local install of Linux, MySQL and Apache.
    The test failed as it took 30 minutes. (With minimal users on the system).
    Now, I leave the VM on the RAID5, stick in a Sata drive and used it as a Pass-Through drive with the database in it. Running the report takes 6 minutes. Put some other users into the system and now it goes back to a 30 minute report. I expected this with Sata, not good under multi-access stress.

    Now I put in 2x SAS 10k drives, RAID 0 stripe, and setup as a pass-through. The report takes 3mins 45 seconds. Now I get others to get into the system, the report pushes to 5 mins 40 seconds. I then built a 3x SAS 10k drive stripe. It does the report in 3 minutes 55 seconds. It is taking longer with more spindles. I then made a 3x disk RAID5. The report took 7 minutes. Under load it took 9 minutes.

    Looks like a 2 disk stripe with 15k Sas drives will give me the speed I need.

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    12 April 2010 - Mickyj.com






    End of Mickyj blog for: Mon, 12 Apr 2010 21:08:39 +1000  Check my tweets on Twitter.  



    New Malware for Torrent users to watch out for
    Stupid Malware, yet again
    Keywords: Malware, torrent

    Here's a new one. The latest to hit torrent users is a popup that looks so serious, people are freaking out.
    If you see this at work, you had better find out how it got there as this popup indicates someone is doing the wrong thing.
    It is being spread via bittorrent – not something you should use in a corporate environment.
    I was going to post the popup here, but luckily someone has already posted is so here's their image and a link to their page



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    7 April 2010 - Mickyj.com






    End of Mickyj blog for: Wed, 7 Apr 2010 21:08:10 +1000  Check my tweets on Twitter.  



    XP Internet Security 2010 is a rogue security program
    Stupid Malware again
    Keywords: Malware, Internet Security 2010, Avs.exe, Regedit

    I have had a number of clients recently who have somehow downloaded the XP Internet Security 2010. Problem is, they cleaned it up with some form of Malware cleaner that killed their ability to run Exe files.

    This includes right clicking My Computer (Which runs Rundll.exe).

    XP Internet Security 2010 is a rogue security program that reports false threats and displays fake security alerts to make you think that your computer is infected. This Malware is distributed through the use of Trojans that usually come from fake online anti-malware scanners or misleading video websites.

    I usually kill this with task manager under C:\Documents and Settings\Username\Application Data\avs.exe

    Then use the following to repair the exe file issue.

    Windows Registry Editor Version 5.00
    [-HKEY_CURRENT_USER\Software\Classes\.exe]
    [-HKEY_CURRENT_USER\Software\Classes\secfile]
    [-HKEY_CLASSES_ROOT\secfile]
    [-HKEY_CLASSES_ROOT\.exe\shell\open\command]

    [HKEY_CLASSES_ROOT\.exe]
    @="exefile"
    "Content Type"="application/x-msdownload"


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    6 April 2010 - Mickyj.com






    End of Mickyj blog for: Tue, 6 Apr 2010 21:09:56 +1000  Check my tweets on Twitter.  



    Auto-response to external (Internet) addresses with Exchange 2007 and Outlook 2007
    Emails to a public folder, rule not working
    Keywords: Public Folder, External email, Folder Assistant, Exchange 2007

    Recently I was asked to setup an email address attached to a Public Folder that would be used for responding to Helpdesk requests. I was instructed to make any emails received by this account to receive an auto-response.

    I set up a mail enabled public folder called Helpdesk giving the folder the appropriate email address. Next, using the public folder Folder Assistant I created a rule to be applied to all messages that were received or posted to this folder. (Found in the Properties of the public folder).

    I created the rule by checking the "Reply with" box under the "perform these actions" section of the folder assistant. Next, in order to create my auto-response template I chose the "Template" button next to the "Reply with" checkbox to bring up a blank email message. You do not need to put anything in the TO:, BCC:, or other fields unless you want to. After you are done typing out the email and attaching a logo you can save the message template and click OK to close the windows.

    As I am an external party and need to be alerted when an email is sent to the Helpdesk, it was rather embarrassing when none of the auto-responses were working to external addresses. I tried forwarding to the administrator and forwarding that to me and settings myself up as a contact in the Active Directory.

    The actual fix is to go into the Exchange Management Console - Organization Configuration - Hub Transport - Remote Domains - open Default and go to Format of original message sent as attachment to journal report: and make sure the "Allow Automatic Replies" is enabled. This will allow the auto-response messages to reach the external senders.

    If you do enable this, all other public folders can now send out emails as well so be ... careful.

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    3 April 2010 - Mickyj.com






    End of Mickyj blog for: Sat, 3 Apr 2010 21:09:22 +1000  Check my tweets on Twitter.  



    552 MS-Office file containing VBA macros found inside of the email
    Emails keep getting blocked
    Keywords: Sonicwall, VBA

    I have a new server, just gone in. We have Exchange 2007, Trend Micro Worryfree and Sonicwall Antispam on their Sonicwall Applicance.

    The client is trying to receive emails ith Excel XLS files attached. They keep getting bounced back with "552 MS-Office file containing VBA macros found inside of the email".

    Having already used PowerShell to whitelist the sender and allowing all xls files through Trend Micro, we stil could not work out what the blockage was. It turns out it was the SonicWall.

    Sonicwall Firewall, under Security Services, under Gateway Antivirus, under global Settings, SMTP settings, restrict transfter of MS-Office type files containing macros VBA5 and above. If this is checked you will get this error.

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    2 April 2010 - Mickyj.com






    End of Mickyj blog for: Fri, 2 Apr 2010 21:06:05 +1000  Check my tweets on Twitter.  



    Congratulations Boon !
    New Australian MVP
    Keywords: SBS, MVP, Microsoft

    Welcome to the MVP program Boon Tee. To arguably the best group within the MVP fold. The SBS MVP team.
    I wish you well and know you will do excellent things.

    Big thanks to Mariette for nominating him.

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    1 April 2010 - Mickyj.com






    End of Mickyj blog for: Thu, 1 Apr 2010 21:06:05 +1000  Check my tweets on Twitter.  



    Fare thee well EBS 2008, we hardley knew ye !
    EBS 2008 is dead. Long live EBS (Or should that be SBS)
    Keywords: EBS, Microsoft, 2008, Discontinued

    The rise and now fall of Microsoft Essential Business Server. The axe has fallen and EBS 2008 is now out cold, in the street, homeless. I am shocked  but what can we do?

    Read more: Windows Essential Business Server 2008 (EBS 2008)

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    8 March 2010 - Mickyj.com






    End of Mickyj blog for: Mon, 8 Mar 2010 10:42:21 +1100  Check my tweets on Twitter.  



    Not downloading Offline address book files. A server (URL) could not be located.
    Outlook Send/Receive causes an error
    Keywords: oultook, exchange, offline, address books

    Outlook is telling me it did not do a successfull ssend receive with Exchange. It logs an error into the Sync Issues subfolder. After much digging about, I found that there are many solutions on the internet. Again for me, Exchange Rollup 9 fixed the issue (As per yesterdays blog).

    There are many other solutions so I thought I would post my links to those I found with good credible solutions.

  • Ms Exchange Forums
  • Petri pages
  • 123 Together support


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    30 January 2010 - Mickyj.com






    End of Mickyj blog for: Sat, 30 Jan 2010 10:42:21 +1100  Check my tweets on Twitter.  



    Outlook 2007 on SBS 2008, authentication popup; revisited
    Password popup solution
    Keywords: Outlook, Autodiscovery, exchange, password

    Back on the 23rd December 2009 I commented on a password popup issue I had with outlook 2007 on Exchaneg 2007.

    It looks like Exchange 2008 Rollup 9 fixes this issue once installed. If anyone else gets this issue, give it a try.

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    26 January 2010 - Mickyj.com






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    SBS 2008 changing user details in the wizard
    It causes an error ?
    Keywords: SBS 2008, Wizard, user

    On more than one occasion, I have had to change a setting for a user in SBS 2008. It might be to give them remote web workplace access or some other role. Upon trying to apply and exit the wizard I get the error "Invalid E-Mail alias", "This e-mail aliias already exists. Type a different e-mail alias".

    I was not changing their existing e-mail alias so I have no idea why the alias was ok when I opened the wizard but by the end it was not acceptable ?

    My quick and dirty solution was to give the person another Alias and then open the Exchange management tool and change the Alias back.

    All back to normal but .. this is weird.

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    25 January 2010 - Mickyj.com






    End of Mickyj blog for: Mon, 25 Jan 2010 10:31:54 +1100  Check my tweets on Twitter.  



    IE6 Security Alert !
    Vulnerability in IE6 now has a patch !
    Keywords: China, Google, hack, vulnerability, out of band, patch, IE6, Microsoft

    IE6 Security Alert !
    Upgrade to IE8, turn on Autoupdate's or manually install the following patch. Protect yourself from the vulnerability that allowed Chinease hackers to hack Google and others.
    Microsoft Security Bulletin MS10-002 - Critical


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    23 January 2010 - Mickyj.com






    End of Mickyj blog for: Sat, 23 Jan 2010 13:27:06 +1100  Check my tweets on Twitter.  



    Hide Drives in My Computer
    Hide drive Access (As opposed to blocking access)
    Keywords: Hide, drive letters

    This is the last policy to help my friend block children from causing chaos (Refer the last two days of blogs)

    This setting allows you to control which drives are visible in My Computer and Explorer. It is possible to hide all drives or just selected ones.
    Open your registry and find or create the key below.
    The "NoDrives" value uses a 32-bit word to define local and network drive visibility for each logical drive in the computer. The lower 26 bits of the 32-bit word correspond to drive letters A through Z. Drives are visible when set to 0 and hidden when set to 1.

    If your not happy working in Hex, add these decimal numbers to hide the drive(s):


    A: 1, B: 2, C: 4, D: 8, E: 16, F: 32, G: 64, H: 128, I: 256, J: 512, K: 1024, L: 2048, M: 4096, N: 8192, O: 16384, P: 32768, Q: 65536, R: 131072, S: 262144, T: 524288, U: 1048576, V: 2097152, W: 4194304, X: 8388608, Y: 16777216, Z: 33554432, ALL: 67108863


    For example to hide drive A and drive D, you would add 1 (A) + 8 (D) which means the value should be set to "9".
    To disable all the drives set the value to "67108863".
    Restart Windows for the change to take effect.

    (Default)
    REG_SZ
    (value not set)

    NoDrives
    REG_DWORD
    0x03ffffff (67108863)

    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\...

    Registry Settings

    User Key: [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
    System Key: [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
    Value Name: NoDrives
    Data Type: REG_DWORD (DWORD Value)


    To hide just drive C:, use a value of 4.

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    7 January 2010 - Mickyj.com






    End of Mickyj blog for: Thu, 7 Jan 2010 12:18:44 +1100  Check my tweets on Twitter.  



    Hide Control Panel, Printer and Network Settings
    Lock down by denying access!
    Keywords: Policy, block, Control Panel, non domain

    Following on from yesterday, today lets block the control panel.
    This restriction removes the Control Panel, Printers and Network Connection settings from the Start menu. If the Taskbar settings are also hidden it causes the Settings menu to be completely removed.
    Open your registry and find the key below.

    Create a new DWORD value, or modify the existing value, called 'NoSetFolders' and edit the value according to the settings below.
    Exit your registry, you may need to restart or log out of Windows for the change to take effect.
    (Default)
    REG_SZ
    (value not set)

    NoSetFolders
    REG_DWORD
    0x00000001 (1)

    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\...
    Registry Settings

    User Key: [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
    System Key: [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
    Value Name: NoSetFolders
    Data Type: REG_DWORD (DWORD Value)
    Value Data: (0 = disabled, 1 = enabled)
    Note: This tweak may also disable the Windows Explorer hotkey shortcut (Windows + E).


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    6 January 2010 - Mickyj.com






    End of Mickyj blog for: Wed, 6 Jan 2010 12:14:38 +1100  Check my tweets on Twitter.  



    How can I hide a user from the Welcome Screen in Windows XP?
    Hidding logon users
    Keywords: Policy, regedit, users, logon, non domain

    I have a client who looks after a parent with wayward children. They log onto the home PC, install things and generally cause issues.
    The client is used to a Domain controlller running Active Directory and Group polcies. They need to start thinking local policies and registry editing.

    The client wants to block access to control panel, hide drive C: and hide the parents logon account at the Welcome screen.
    Lets start with the Welcome screen and in tomorrows blog, move to the control panel etc.

    Open Registry Editor.
    In Registry Editor, navigate to the following registry key:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\SpecialAccounts\UserList
    Create the following entry:
    Username: REG_DWORD

    (Where Username is the username of the user you want to hide from the Welcome Screen).

    Assign a value of 0.
    Close Registry Editor.
    Reboot.

    This will prevent the user from showing up on the welcome screen. You will need to press CTRL-ALT-DEL twice at the logon screen to get the domain logon style box to be able to logon to the account you've hidden. Adding a username and setting the value to 1 will cause that user, such as Administrator, to show up on the Welcome screen as well.

    (The Administrator is hidden by default)

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    5 January 2010 - Mickyj.com






    End of Mickyj blog for: Tue, 5 Jan 2010 10:04:24 +1100  Check my tweets on Twitter.  


    I can't unplug my USB external drive, safe eject is missing.

    Safe unplug missing
    Keywords: Windows, USB, Safe, unplug

    Almost everyone owns a USB flash drive nowadays and we need the Safely Remove Hardware icon to eject or unplug our USB device so that the files in our USB flash drive won’t get corrupted.

    I just plugged in a WD Passport external USB drive and ... the green safely remove icon vanished. Apart from rebooting, how can I remove my drive safely ?

    Side Note:

    Although Windows by default chooses Optimize for quick removal on Write Caching and Safe Removal policies, there are times I’ve noticed when I tried to stop the plugged in USB flash drive device at Safely Remove Hardware, it says “The device cannot be stopped right now. Try stopping the device again later.” If I forcefully unplug my USB flash drive that time, I risk my files getting corrupted. So never trust the “Optimize for quick removal” setting!

    There are times that the Safely Remove Hardware Icon is missing or disappeared from the try bar. In Windows Safe Mode, you can’t find the Safely Remove Hardware icon at all!

    There are some ways you can bring back the Safely Remove Hardware window when the icon is missing.

    First check that the Safely Remove Hardware icon is not set as “Always Hide“.

    If you need to take this further, the manual way of bringing back the Safely Remove Hardware window is by running a command. Go to Start, Run, type in the following in the following and click OK.

    rundll32 shell32.dll,Control_RunDLL hotplug.dll


    That will bring up “Safely Remove Hardware” which you can use to stop the USB device that you want to unplug.

    If this is more of a permanent problem and the "safe unplug" icon is gone every time you go to use it, maybe set the above command up in a batch file ?

    Finally you can attempt to restore Safely Remove Hardware icon back to tray bar.

    Open My Computer
    Right click on the USB flash drive and click Properties
    Click on the Hardware tab and select the removable drive from the list
    Click the Properties button
    Click on the Policies tab
    Change it from “Optimize for quick removal” to “Optimize for performance”


    (You can change it back to Optimize for quick removal once the Safely Remove Hardware icon has been restored)


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    3 January 2010 - Mickyj.com






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    Mac Can't see my new WD Passport USB2 drive

    My wife's Mac can't see her Christmas present
    Keywords: Mac, Fat32, Mount, Drivers, WD, Passport

    I bought a 320 Gb WD passport hard disk for my wife for Christmas I preloaded it with photos of my daughter (As a nice surprise). I took the hard disk from my PC to the Mac, and it would not accept it. It detected it and wanted to initialize it. I tried to erase the partition or initialize the drive however OS 10.4.11 kept saying input/output error (5)

    I worked out that trying to format the drive as Dos format (Fat32), would not work. The option was not available. Selecting an Erase would allow Dos format however, I still get the input/output error.

    Then I found out that the WD Passport needs special Mac Drivers. You can download them here

    I have installed these and found that whilst the drive is slow, it works well.

    For more information, look at this link 


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    2 January 2010 - Mickyj.com





    End blog for: 2 January 2010   Check my tweets on Twitter.  


    Happy New Year !

    New years wishes
    Keywords: 2009,2010,year

    2009 was a turbulent year for me. I retired as a Microsoft MVP, had the first year of my new business and my daughter turned 4. My business is doing extremely well and things have been very promising, even in the midst of a recession and global economic crisis. This leaves me in a great place to take on the new year 2010.

    In 2010 I am planning to expand my business and possibly take a holiday, it has been a long time since I took a break.

    This brings me to think about you, my dedicated IT blog readers. I hope you take time out to be with family, take holidays and enjoy life. I wish you the best for 2010. I hope you also can forge forward and have success. I hope you stay safe and look forward to the new technology to be released in 2010.


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    1 January 2010 - Mickyj.com



     
    End blog for: 1 January 2010   Check my tweets on Twitter.  


    iPod touch is disabled!?

    My Wife's iPod is ignoring her !
    Keywords: iPod, touch, disabled, restore, iTunes

    It says "IPOD is disabled, try again in 8317139 minutes"! That can't be correct! How can it be disabled for so long ?

    There are two reasons this is disabled for so long.

    1.An incorrect 'power on' password has been entered many, many times.
    or
    2. The iPod is jailbroken (jailbreak) and one of the apps installed has caused the problem. Possibly a malicious application.

    I know my wife has not jail broken her touch. I suspect my 4 year old daughter has tried the passwords too many times.

    I had to do a recovery and luckily, the recovery restored all data and settings. nothing went missing and the iPod was updated with the latest firmware. Bonuses all round.

    In order to do the restore you must follow these steps.
    1. Be sure iTunes is closed and iPod touch is connected to the computer
    2. Turn off your iPod by "slide to power off"
    3. After its off, hold down the sleep/wake button and the home button at the same time, when the apple appears, let go of the sleep/wake button but continue holding the home button until the connect to iTunes symbols come up on your iPod.
    4. Open up iTunes and iTunes will tell u to restore, restore it.
    5. If your iPod happened to have a pass code you were unaware of and you synced the iPod when it had the pass code then don't restore your old settings, set up as new iPod. But if you had last synced it before putting the pass code, then just use your old settings after the restore.


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    30 December 2009 - Mickyj.com



     
    End blog for: 30 December 2009  Check my tweets on Twitter.  


    Don't move SBS 2003 Clientapps folder !!

    Clientapps has been moved
    Keywords: SBS, 2003, Clientapps

    I need to install SBS 2003 SP1 for a client. Installing most of the components worked first time (Windows server SP1, WSS SP2, Exchange SP2) however the final service pack is the actual SBS 2003 SP1 file. It failed to install. It would not install as it could not install Outlook 2003 SP1. It would seem someone moved the Clientapps folder from C: to D: and re shared it (I inherited this client from another IT service provider) . The service pack could not find the existing Outlook 2003 files and then failed the whole service pack.

    I suspect someone moved the folder as they ran out of room on C:\. As long as they record the changes and make allowances for the future issues (And notify people) then this might work. As in this case, I wasted lots of time diagnosing what went wrong.

     

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    29 December 2009 - Mickyj.com



     
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    Merry Christmas

    Christmas day has arrived
    Keywords: Christmas

    I want to wish you all a merry Christmas and a fantastic new year.

     

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    25 December 2009 - Mickyj.com



     
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    Canon BJC 210 SP in Vista

    Can I install a Canon BJC 210SP in Vista ?
    Keywords: Canon, Vista, 2003 Terminal server

    I needed to install a Canon BJC210SP under Vista however there are no drivers for it. It is not supported. I can't get it to work. I then needed to install the same printer in Windows XP and it worked fine. Then I needed to make this XP machine print from a 2003 Terminal server.

    Research into the issue showed me that the BJC 2XX series was based on the BJC 4450 printer driver. I tried it and now have it working in Vista and 2003 Terminal server.

    Glad I persevered with this one ! 

     

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    24 December 2009 - Mickyj.com



     
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    Bad Gal entry

    My Global Address List has an old user in it that I want removed.
    Keywords: SBS 2008, Exchange 2007

    I have a server with a stale Gal entry. The users account still exists however the user is not mail enabled . Users on the network have seen the entry in the Gal in Outlook and have tried to email it. They have received delivery errors.

    I have looked everywhere for a powershell script or GUI tool to remove the entry from the Gal or update (Freshen) the Gal.

    I found nothing.

    My final solution was to mail enable the account, mark it to be hidden in the Gal from the Exchange 2007 properties and then remove the mailbox. Now the user is not mail enabled and also non existent in the Gal.

    Please... Microsoft .. .provide a simple solution. 

     

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    24 December 2009 - Mickyj.com



     
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    Windows 7 Mail applet in Control panel ?

    64 bit Vista or Windows 7 - Mail applet
    Keywords: 64bit, mail

    I have a problem with a email profile. I went into Control panel, where's the mail applet icon ?? Then I spotted it. 64 Bit windows (Vista and Windows 7) has a special 32bit section for 32bit applets.

    WooHoo !

     

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    23 December 2009 - Mickyj.com



     
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    Outlook 2007 on SBS 2008, authentication popup

    I keep getting password requests ?
    Keywords: Outlook 2007, Exchange 2007, password, Autodiscover

    I have a client running SBS 2008 and Outlook 2007. When they join their Outlook to the Exchange server, autodiscover for the settings does not work. Manual configuration of the settings works. Opening Outlook, you get several prompts for a username and password. The unusual thing is, the domain doing the requesting, is the external internet domain  name, not the internal domain name. No matter what password you enter, it fails. After about 5 attempts, it permanently fails. Outlook down in the bottom right hand notification area is informing me that it wants a valid username and password.

    Yet ...

    Outlook works, and updates. Every few minutes it requests user credentials again but it keeps on working, even though I can't logon.

    I had my suspicions it was the Autodiscover service as the domain making the request was the internet domain. I needed to prove this. It occurred to me to test this outlook via Outlook anywhere and from the net. It still failed.

    The next thing that occurred to me, Outlook 2003 does not support Autodiscover. I joined an Outlook 2003 machine to the Exchange server. It works perfectly in every respect.

    I was now even more sure it is Autodoscovery.

    I opened a web browser and went to another clients server https://domain.com/Autodiscover/Autodiscover.xml
    It came up fine.

    I tried this clients server and got the error:

    "You do not have permission to view this directory or page."

    I then determined that the permissions on the Virtual Directory for Autodiscover in IIS was preventing access. Contrary to the suggestions of others, I changed the permissions to allow anonymous access. Suddenly everything works.

    How weird.

    You can find more information on this at :

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    23 December 2009 - Mickyj.com



     
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    SSL Package (Self Signed Cert) SBS 2008

    It will not update !!
    Keywords: SSL, Self Signed, SBS 2008, Wizard
     
    Each time you run the IAMW, this certificate package is updated. It is accessible from the following paths:

    So why in the case of one of my clients .. is it not updating ? Does anyone have an idea ? I have had to manually extract he certificate from IIS and distribute it.


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    21 December 2009 - Mickyj.com






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    OSK

    Num Lock not working in a Terminal Session
    Keywords: osk, Numlock, RDP

    I have a remote desktop user who number crunches and needs numlock in their Terminal session.
    They have a laptop and by default, it does not turn on Numlock and the RDP session does not allow it to be activated.

    The solution was to activate Numlock using the Onscreen keyboard. Start -> Run -> osk (and press enter).

    Windows XP (And possibly other versions of Windows, have a tool called osk.exe).
     


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    18 December 2009 - Mickyj.com






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    Enable drive mapping through Remote Web Workplace

    It was default in SBS 2003, how do you do it in 2008 ?
    Keywords: RDP, RWW, SBS 208, Drive Maps

    The Remote Web Workplace connect to computer feature in SBS 2008 by default doesn’t allow for local drive redirection. In order to get local drives to be available as an option, we have to use the following steps to modify a file on the Small Business Server.


    Make a backup copy of the following file:
    C:\program files\windows small business server\bin\webapp\remote\tsweb.aspx
    Right click on notepad and choose run as Administrator.
    Select File > Open and browse to the following file:
    C:\program files\windows small business server\bin\webapp\remote\tsweb.aspx
    Search for this line:
    MsRdpClient.AdvancedSettings2.RedirectDrives = FALSE
    Change the line to:
    MsRdpClient.AdvancedSettings2.RedirectDrives = TRUE
    Save the file and exit notepad


    Log back into the remote web workplace.


     


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    12 December 2009 - Mickyj.com






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    Can't install Malware Bytes?

    Maybe there is a virus ?
    Keywords: mbam, Malware, Bytes, failed

    If you have a virus or malware, you might not be able to install or use Malware Bytes. There is a chance other tools like hijackthis and Process explorer also will not work. Take a look at the following link to see if it can get you out of trouble.

    http://www.myantispyware.com/2009/06/08/malwarebytes-wont-install-run-or-update-how-to-fix-it/

     

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    1 December 2009 - Mickyj.com






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    Windows Messenger error in Media Center Edition 2005

    Messenger is annoying me in MCE05
    Keywords: mce05, media center, Messenger

    As a result of a recently released security update for Windows Messenger, those of you using Media Center 2005 may run into an error message similar to the following:

    "Media Center was unable to open Messenger. Please make sure that Windows Messenger is installed on your system."

    There are two ways that I know of to fix this, and they are as follows:

    Method 1 - Disable Messenger functionality in MCE2005 (per user)

       Go to the registry key HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Media   
       Center\Settings\IMSettings

    Under the fEnableIM DWORD value, change that value from '1' to '0'

        Note that this fix is 'per-user' so you have to apply it for every user that is affected.

    Method 2 - Exempt the Media Center 2005 from the security update (per-machine)

    Go to the registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\
    Create a new key called 'ehshell.exe' if it doesn't already exist.
    Create a new DWORD value called 'AllowMessengerExecHandleFailure' and assign it a value of '1'

    The new update removes the UI choice as to whether or not to enable Messenger functionality, so if you want to turn on/off Messenger functionality in Media Center, you can also use that method.

    To obtain the latest version of Windows Messenger, see the following kb article,

    How to obtain the latest version of Windows Messenger 5.1 (KB899283)

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    28 November 2009 - Mickyj.com






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    HP to buy 3Com !

    Mega switches and routers here we come
    Keywords: HP, 3Com, purchase

    WooHoo!

    "Yesterday on November 11, 2009, we announced our plans to accelerate our strategy by signing a definitive agreement to be acquired by HP. This is an exciting opportunity to form a powerhouse that will disrupt the industry by offering customers an unprecedented option for data center and network infrastructure solutions. Never before has there been a networking company with such a broad and modern, open standards-based product portfolio with the channel reach and investment capabilities that together, HP and 3Com will have."

     

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    14 November 2009 - Mickyj.com






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    MCE05 loosing channels ?

    Dvico nano looses channels in MCE
    Keywords: Dvico, Nano, MCE05

    Email to Dvico:

    "I have been using my Dvico Nano in MCE05 for years. Channel 9 added Channel 99 (Go) to their lineup. I did a scan for channels and it found go but removed many of my other channels. I went from 25 channels to 14. I have attempted rescan but find nothing. Using the Dvico application I can see 25 channels, just not in MCE05. In frustration I purchased a Nano +, to see if it works better. Again in the Dvico application I see 25 channels. in MCE05 I see 9 after a channel scan. It happens that some of the 9 channels are the ones I can't see with the original Nano.

    As these are DVT, I can't manually add any channels in MCE05. The feature is disabled. Is there anything I can do ?"

    I never heard back from them. I managed to get every channel back except channel 1, 10, 12. I had to reconfigure MCE05 to detect every channel on every frequency. I then had to reorder all the channels.

     

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    8 November 2009 - Mickyj.com






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    Martian Traffic ?

    I can't get SSH in Suse 10 Sp2 to work.
    Keywords: Novell, SSH, Suse, HyperV, Martian, Traffic

    I have a HyperV server running Suse 10 integrated with the parent hyper V. I can't get SSH to work. I have it turned on and the firewall is letting it through. I just can't connect. after a quick tail of the logs, I found out that the IP address coming in was labeled as "Martian Traffic". What is this ?

    I eventually fixed the issue by using the network tool to configure the gateway address.

    Martians are packets that shouldn't exist. If, for example, you get RFC1918 traffic coming in from the outside world, that's Martian traffic (as most network admins configure routers to stop private-network traffic escaping - external traffic goes through a NAT gateway).

     

    Since incoming Martians *could* also be hostile, it's usually a good idea to block them; and firewalls tend to do so.

    If you're getting Martian-blocks from LAN traffic to your gateway, you would have to wonder if you've got your internal and external interfaces mixed up. If not, have you enabled IP masquerading (NAT) on the firewall?

     

    So at the end of the day the gateway is seeing my LAN traffic either as *external* traffic (and thus blocking it as Martian), or as private-network traffic (and thus not forwarding it).

     

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    3 November 2009 - Mickyj.com






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    Service Books

    Blackberry service books
    Keywords: blackberry, email, service books

    I have a few clients with BlackBerry phones. I can't get into the email setup to add a pop3 account to be checked. It turns out that the mail service book needs to be provisioned by the phone service provider. They push the service book (A service description and service) down to the client handset and enable it. We had to ring Telstra, pay more money and enable the service book.


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    30 October 2009 - Mickyj.com






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    Dr Watson

    Dump files
    Keywords: dump, debug, Dr Watson

    I have a PC that is causing BSOD errors and there are no dump files in the C:\windows\minidump folder. Finally I located them in ..

    C:\Documents and Settings\SBS Backup User\Local Settings\Application Data\Microsoft\Dr Watson\*.dmp

    It looks like a pays to seek for these files. In the end, an audio driver was at fault. using debug tools saved me heaps of time. Thank goodness I found the files.

    Learn more about debug here.


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    28 October 2009 - Mickyj.com






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    Hard disk C: comes up under safely remove hardware ?

    Is this normal ???
    Keywords: safely remove, operating system drive

    I have a PC where the main drive comes up to be ejected under safely remove hardware ? what ?

    Apparently this is a normal feature for motherboards and Sata II drives that support hotswap, which clearly this board does support however the feature might have not been enabled previously, so it seemed unusual to me.

     

    Here is more information.

     

    http://www.tomshardware.com/forum/196553-32-hardware-safely-remove-hard-disk

     

    now I can stop worrying as it looks like the system is normal :)

     

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    15 October 2009 - Mickyj.com






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    Can't see the file system on Windows Mobile

    Unknown USB serial driver for imate/HTC
    Keywords: Windows Mobile, USB, Sync

    If your PC will not let you view the memory on your phone, if it looks for USB serial driver and can't find it, try the following:

    Step 1: Press Start
    Step 2: Select settings
    Step 3: Select Connections
    Step 4: Select More
    Step 5: Select USB to PC
    Changing the type of USB connection your device uses can help with problems connecting ActiveSync.

    Step 6: Disable the option - Enable advanced network functionality
    Step 7: Press done 3 times
    Step 8: Return to main screen.
    Step 9: Uninstall unrecognized USB device in device manager (on PC)
    Step 10: reboot Phone and reconnect

    Failing this, reinstall Activesync on XP and the Mobile Device centre on Vista


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    10 September 2009 - Mickyj.com






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    Move the print spool
    Spool folder
    Keywords: printer, spool

    In the printers and faxes tool, choose File, Server Properties, Advanced. In the 'Spool folder' box, type the path to the spool folder you prefer--for example, D:\Spool. (Type the path to an existing folder; Windows won't create the folder for you.) Click OK and then Yes to acknowledge the prompt. This procedure affects all printers set up on your system.

    To set a different spool folder for a specific printer, you'll have to edit the Registry. First, back it up; then choose Start, Run, type regedit, and press Enter. In the left pane, select HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers.

    In the Printers key (represented by a folder icon), select the key for your printer. In the right pane, double-click SpoolDirectory. (If you don't see this icon, right-click in the right pane, choose New, String Value, type SpoolDirectory, and press Enter.) In the 'Value data' field of the Edit String dialog box, type the path to your new spool folder. You must specify a folder (such as 'd:\spool'), not the root of a drive. Click OK and exit the Registry Editor. (If you specified a nonexistent folder, create it manually, as Windows won't do it for you.)

    Choose Start, Run, type services.msc, and press Enter. From the list of services that appears, select Print Spooler, then Action, Stop. When the spooler stops, choose Action, Start and exit Services.


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    7 September 2009 - Mickyj.com






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    Ponderings
    Hotfixes
    Keywords: Microsoft, hotfix

    Recently I have had the need to download some hotfixes for SBS 2008 server - 64bit. I used my Vista 32 bit PC to locate the hotfixes. I discovered that the Microsoft website detects the operating system you are using to view the website. I unfortunately downloaded 32 bit hotfixes when I needed 64 bit software. Something to be aware of when you next get your hotfixes.

    Trend Micro Officescan 10 installation
    Keywords: Trend, Sharepoint, Hotfix, logon

    Sharepoint can break after installing Officescan 10 (After the reboot), client PC’s can open the companyweb page but could not open files and the style of the page goes back to the out-of-box default. To fix this do the following listed here. Also new web-console for trend micro 10 requires a user name, it fools you into saying use a domain\username, when it is configured by default where the username is actually root. If you have upgraded from Officescan 8 then the password is the previous one used.

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    4 September 2009 - Mickyj.com






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    Failed logon attempts
    2,500 failed logons
    Keywords: SBS report, Security log, event 537

    The SBS 2003 reports are recording thousands of failed logon attempts. The Security log has lots of event 537 failures. The logon process is pure gibberish. Binary characters.

    Logon Failure:

    Reason: An error occurred during logon
    User Name:
    Domain:
    Logon Type: 3
    Logon Process: ÈùT
    Authentication Package: NTLM
    Workstation Name:
    Status code: 0x80090308
    Substatus code: 0x0
    Caller User Name:
    Caller Domain:
    Caller Logon ID:
    Caller Process ID:
    Transited Services:
    Source Network Address:
    Source Port:



    The event logs and reports can't tell me what "ÈùT" is. No one seems to know. I locked down all external ports to the server. I have run all kinds of diagnostics. Finally on of my staff members figured it out. We changed the web reputation credentials in the Trend Micro worryfree console for the proxy address. Now we are back to Zero logon security issues.

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    29 August 2009 - Mickyj.com






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    "SAS window"
    PlugPlayManager
    Keywords:PlugPlayManager, SAS, Logon

    Event Type: Warning
    Event Source: PlugPlayManager
    Event Category: None
    Event ID: 256
    Date: 22/08/2009
    Time: 1:59:54 PM
    User: N/A
    Computer:
    Description:
    Timed out sending notification of device interface change to window of "SAS window"

    Putting aside the fact I originally thought this reffered to SAS SCSI drives and the plug and play manager, I have since worked out that the SAS window is the "secure attention sequence" Window.

    secure attention sequence (SAS)

    The Ctrl+Alt+Delete keystroke combination in Microsoft Windows NT and Windows 2000, which displays the Windows Security dialog box. (Note that in Windows NT the dialog box is called Windows NT Security.) Users can press this key combination to do the following:
    Log on to or log off of a Windows workstation
    Lock the console or unlock a locked workstation
    Change their passwords
    Invoke Task Manager
    Shut down, log off, or restart their systems

    This Event ID indicates that an application that registered to receive Plug and Play device interface notification did not respond within 30 seconds of receiving a notification event. Applications can register to receive Plug and Play device interface notifications. After they are registered, applications receive notification events when an interface of the type they were interested in has been enabled/disabled for use by applications. This timeout is logged in the system event log. This Event ID is merely a warning that the application did not respond, and it can be ignored.

    so getting back to the error ... It just means it took a long time for Control+Alt+Del window to come up.

    Whilst researching this error, I noticed many others have seen this error but have been able to work out what it means so this is my explaination for all the other wayward wanders trying to work this out.


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    22 August 2009 - Mickyj.com






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    Software Mirror
    Windows 2003 server
    Keywords: Mirror, Break

    I have a broken software mirror. In the windows disk manager, the rebuild features are greyed out.

    Here is my process to rebuild:
    1. Break the mirror.
    2. Remove and replace the failed drive. When you bring the system back up, you may still see the old (failed) drive listed, because it can leave registry entries behind. If so, you'll need to delete the old failed drive.
    3. Create a new mirror between the remaining operational drive and the new drive.

    I would also first make sure that you have a good backup of all data/programs just in case of the worst case scenario where the remaining drive fails before you get your new mirror created.

    Summary: Remove mirror, Remove Disk, New disk is unallcoated, Add to a mirror and select to regenerate.

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    20 August 2009 - Mickyj.com






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    SBS 2008 RWW drive redirection
    RWW enable drives
    Keywords:

    The Remote Web Workplace connect to computer feature in SBS 2008 by default doesn’t allow for local drive redirection. In order to get local drives to be available as an option, you have to use the following steps to modify a file on the Small Business Server.

    Make a backup copy of the following file:
    C:\program files\windows small business server\bin\webapp\remote\tsweb.aspx
    Right click on notepad and choose run as Administrator.
    Select File > Open and browse to the following file:
    C:\program files\windows small business server\bin\webapp\remote\tsweb.aspx
    Search for this line:

    MsRdpClient.AdvancedSettings2.RedirectDrives = FALSE
    Change the line to:
    MsRdpClient.AdvancedSettings2.RedirectDrives = TRUE
    Save the file and exit notepad

    Log back into the remote web workplace.

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    1 January 2009 - Mickyj.com






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    Two different versions of ASP.NET
    Companyweb fails
    Keywords:IIS, ASP, Companyweb, RWW, OWA

    Event Type: Error
    Event Source: ASP.NET 2.0.50727.0
    Event Category: None
    Event ID: 1062
    Date: 15/08/2009
    Time: 8:49:11 AM
    User: N/A
    Computer: server
    Description:
    It is not possible to run two different versions of ASP.NET in the same IIS process. Please use the IIS
    Administration Tool to reconfigure your server to run the application in a separate process.

    RWW and companyweb works intermittantly. It then shuts down and I need to run "iisreset". It turns out that RWW/Companyweb are not ASP.NET 2 compatable. I used IIS to reset to 1.1 and now everything works great.

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    15 August 2009 - Mickyj.com






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    Unauthorized Change Prevention Service in Trend Micro Worry Free
    Service will not start on the server
    Keywords: Trend, Worry Free, Service, failure

    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7000
    Date: 10/08/2009
    Time: 9:00:31 AM
    User: N/A
    Computer: Server
    Description:
    The tmevtmgr service failed to start due to the following error:
    The specified procedure could not be found.


    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7001
    Date: 10/08/2009
    Time: 9:00:31 AM
    User: N/A
    Computer: Server
    Description:
    The tmactmon service depends on the tmevtmgr service which failed to start because of the following error:
    The specified procedure could not be found.


    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7001
    Date: 10/08/2009
    Time: 9:00:31 AM
    User: N/A
    Computer: Server
    Description:
    The Trend Micro Unauthorized Change Prevention Service service depends on the tmactmon service which failed to start because of the following error:
    The dependency service or group failed to start.
    Uninstalling the Worryfree client from within the console and reinstalling to the server, fixed this. The failing service did not reinstall.

    More information:

    Blogspot

    “Out of nowhere, the Unauthorized Change Prevention Service in Trend Micro Worry Free Business Security 5.1 would no longer auto start on SBS 2003. We tried restarting the service manually, but no luck. We contacted Trend, and they recommended we download and install patch 1 to resolve the issue. However, that did not work, so they asked us to remove and reinstall the client portion, ensuring it was completely gone per this KB. Once that was done, that did the trick.”



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    10 August 2009 - Mickyj.com






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    Autoupdate document name in footer?
    Word Macro to provide current document name
    Keywords:Word, Macro

    Process:

    Open Word 2007
    Open “dotm” type files and select C:\Documents and Settings\"username"\Application Data\Microsoft\Templates\normal.dotm

    Insert the field "filename" in the document footer
    On the Developer tab in the ribbon, click on Macros (The developer tab can be turned on in the Word options)
    Type "FileSaveAs" and then click Create
    Under Sub FileSaveAs() section
    Delete the code already there and replace with:

    Dim pRange As Word.Range
    Dim oFld As Field
    On Error GoTo Handler
    Retry:
    With Dialogs(wdDialogFileSaveAs)
    If .Show = 0 Then Exit Sub
    End With
    System.Cursor = wdCursorNormal
    ActiveWindow.Caption = ActiveDocument.FullName
    For Each pRange In ActiveDocument.StoryRanges
    Do
    For Each oFld In pRange.Fields
    If oFld.Type = wdFieldFileName Then
    oFld.Update
    End If
    Next oFld
    Set pRange = pRange.NextStoryRange
    Loop Until pRange Is Nothing
    Next
    ActiveDocument.Save
    Exit Sub
    Handler:
    If Err.Number = 5155 Or Err.Number = 5153 Then
    MsgBox Err.Decription, vbOKOnly
    Resume Retry
    End If
    ActiveDocument.Save


    End Sub should already be at the end of the procedure
    Click on File and Save Normal
    Click on File and Close and return to Microsoft Word
    Save and Close

    Open Word again and save document 1 as whatever name you like and path. File should save, filename should automatically update and then file should re-save.

    If the file name updates but the path does not, open the options for the field "filename" and make sure the paths are turned on.

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    30 July 2009 - Mickyj.com






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    Need to know if an unconnected number can get ADSL ?
    ADSL provisioning
    Keywords:ADSL, phone

    In my line of work, clients are often shifting premises. When they do this, they want to provision ADSL but don't know if they can with the copper they have. Normal procedure is get the phone number at the new site, type it into one of the many websites that do a database lookup of telephone exchanges and then list what services are available. What do you do if the previous occupant of the site, had the phones disconnected ? What if you don't know the previous number for the line ? In Australia, Stick a phone in the socket and call 183212722123. It will tell you the last connected phone number on that specific line.

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    21 July 2009 - Mickyj.com






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    Red Screen of death
    RSOD
    Keywords:Red, Stop, Error

    After 20 years, after hearing about them, finally I have seen a Microsoft RSOD. Really serious boot errors come up as a Red stop screen. More fatal than the more common Bsod (Blue screen of death). Whilst preparing a server, the system booted up exactly like a Blue stop screen, referancing memory and a failed driver, but it was red.

    I could not find many resources to help solve an Rsod so I ended up rebuilding the server.

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    20 July 2009 - Mickyj.com






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    Always start with your own cleanup first
    "Maintenance has failed"
    Keywords: Symantec, Backup Exec, SQL, Maintenance, Beutility

    The moral of this story "Do your house keeping first".

    I keep getting alerts from a clients server telling me that the maintenance has failed. This server is using Symantec Backup Exec 12.5 on a SQL Express database.

    Here are some of the various errors from the event log and built in Alert system in Backup Exec.

    Backup Exec Alert: Database Maintenance Failure (Server: "Servername") (Job: "Database Maintenance") Summary of database maintenance activity: * Saved contents of BEDB database * Saved contents of BE_DLO database * Deleted expired data for BE_DLO database: * Optimized BEDB database size from 4863.69 MB to 1700.06 MB * Optimized BE_DLO database size from 5.87 MB to 5.87 MB * Deleted expired data for BEDB database: 0 expired audit logs were deleted 0 expired reports were deleted 0 expired job histories were deleted 3 expired alert histories were deleted 3 expired job logs were deleted Maintenance has failed: -536837662, -536837662: :: -2147217871:Timeout expired Total elapsed time: 00:19:54

    The transaction log for database 'BEDB' is full. To find out why space in the log cannot be reused, see the log_reuse_wait_desc column in sys.databases D:\Programs\Symantec\Backup Exec\Data\BEDB_Log.ldf: Operating system error 112(error not found) encountered.
    and from the event logs

    Event Type: Error
    Event Source: Backup Exec
    Event Category: None
    Event ID: 57348
    Date: 10/07/2009
    Time: 2:22:38 PM
    User: N/A
    Computer: servername
    Description:
    Backup Exec Alert: Database Maintenance Failure
    (Server: "Servername") (Job: "Database Maintenance") Summary of database maintenance activity:
    * Performed database consistency check for BEDB database
    * Performed database consistency check for BE_DLO database
    * Saved contents of BEDB database
    * Saved contents of BE_DLO database
    * Deleted expired data for BE_DLO database:
    * Optimized BEDB database size from 3130.81 MB to 1699.94 MB
    * Optimized BE_DLO database size from 5.87 MB to 5.87 MB
    * Deleted expired data for BEDB database:
    39 expired audit logs were deleted
    0 expired reports were deleted
    0 expired job histories were deleted
    0 expired alert histories were deleted
    68 expired job logs were deleted

    Maintenance has failed: -536837662, -536837662: :: -2147217871:Timeout expired
    Total elapsed time: 00:22:37

    For more information, click the following link:

    http://eventlookup.veritas.com/eventlookup/EventLookup.jhtml

    Of course, any link to veritas.com is going to fall flat so I did not even bother to look there.
    First question, what is the recovery model for this database?
    I found a server running the SQL Server Management Studio and remotely connected to the database, I opened a query window and ran

    SELECT [name], recovery_model_desc, log_reuse_wait_desc FROM sys.databases

    The BEDB databse is set to simple mode - nothing.

    I wondered how often Backup Exec did a backup and flush of the transaction log.
    I also wondered what the value of log_reuse_wait_desc column in sys.databases for this database.
    I found this out via SQL management studio. Go to the database properties and to options. It's at the top of that screen.
    You can shrink the log file there also. Right click the db, go to tasks, shrink, file and make sure you only shrink the log file. Shrinking any of the data files may reduce db performance.
    To do a full backup (and hence maintenance of logs), right click - tasks - backup for DB

    A full backup of the database will truncate the log; but only in the SIMPLE recovery model (Lucky me, this is a simple database)

    After a full backup, the log and main database shrank. How then do I get the Backup Exec system to force another maintenance window ?
    Tools - options - Database maintenance Here is the information for this.

    Unfortunately, all this work decreased the sizes of the files but Backup Exec still reported a database fault.

    Time for the heavy tools. From the following article on the Kowledgebase
    Double-click on the beutility.exe found in C:\Program Files\Symantec\Backup Exec\beutility.exe (replace c: with the drive or partition that Backup Exec was installed on)
    Open All Media Servers and select the current media server.
    Right click, check database consistency, compact database, rebuild database indices and repair database. All of these helped somewhat (They all found errors of some kind) but the maintenance still failed.

    Then I noticed in the Backup Exec Interface that backup Alerts went back to 2007. Backup job reports also went back to 2007. I tried to delete 5 old jobs which hung the system, or so I thought. It was just incredibly slow.

    I sat there, deleting hundreds of jobs - 2 or 3 at a time. Finally, when I got half way through 2008, the deletions were getting noticably faster and faster.

    I decided to do a maintenance run and guess what ? ... It worked.

    The database shrunk to 37 mb from 5 Gb. Awesome. It appears there was too much junk or corruption in the DB and by cleaning it out, I was back up and running.

    Even though Symantec had answers, even though SQL maintenance was required, cleaning out the old data might have saved me time and heartache. Lesson learnt.

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    13 July 2009 - Mickyj.com






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     New additional blog (Added August 2011). Mickyj Mindspill at msmvps.com

     

         

     

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