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Photo Blog or latest Mickyj news.
Fare thee well EBS 2008, we hardley knew ye !
End of Mickyj blog for: Mon, 8 Mar 2010 10:42:21 +1100 Check my tweets on Twitter.   
Not downloading Offline address book files. A server (URL) could not be located.
End of Mickyj blog for: Sat, 30 Jan 2010 10:42:21 +1100 Check my tweets on Twitter.
Outlook 2007 on SBS 2008, authentication popup; revisited
End of Mickyj blog for: Tue, 26 Jan 2010 10:38:52 +1100 Check my tweets on Twitter.
SBS 2008 changing user details in the wizard  |
It causes an error ?
Keywords: SBS 2008, Wizard, user
On more than one occasion, I have had to change a setting for a user in SBS 2008. It might be to give them remote web workplace access or some other role.
Upon trying to apply and exit the wizard I get the error "Invalid E-Mail alias", "This e-mail aliias already exists. Type a different e-mail alias".
I was not changing their existing e-mail alias so I have no idea why the alias was ok when I opened the wizard but by the end it was not acceptable ?
My quick and dirty solution was to give the person another Alias and then open the Exchange management tool and change the Alias back.
All back to normal but .. this is weird.
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25 January 2010
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IE6 Security Alert !
End of Mickyj blog for: Sat, 23 Jan 2010 13:27:06 +1100 Check my tweets on Twitter.
Hide Drives in My Computer  |
Hide drive Access (As opposed to blocking access)
Keywords: Hide, drive letters
This is the last policy to help my friend block children from causing chaos (Refer the last two days of blogs)
This setting allows you to control which drives are visible in My Computer and Explorer. It is possible to hide all drives or just selected ones.
Open your registry and find or create the key below.
The "NoDrives" value uses a 32-bit word to define local and network drive visibility for each logical drive in the computer. The lower 26 bits of the 32-bit word correspond to drive letters A through Z. Drives are visible when set to 0 and hidden when set to 1.
If your not happy working in Hex, add these decimal numbers to hide the drive(s):
A: 1, B: 2, C: 4, D: 8, E: 16, F: 32, G: 64, H: 128, I: 256, J: 512, K: 1024, L: 2048, M: 4096, N: 8192, O: 16384, P: 32768, Q: 65536, R: 131072, S: 262144, T: 524288, U: 1048576, V: 2097152, W: 4194304, X: 8388608, Y: 16777216, Z: 33554432, ALL: 67108863
For example to hide drive A and drive D, you would add 1 (A) + 8 (D) which means the value should be set to "9".
To disable all the drives set the value to "67108863".
Restart Windows for the change to take effect.
(Default)
REG_SZ
(value not set)
NoDrives
REG_DWORD
0x03ffffff (67108863)
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\...
Registry Settings
User Key: [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
System Key: [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
Value Name: NoDrives
Data Type: REG_DWORD (DWORD Value)
To hide just drive C:, use a value of 4.
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7 January 2010
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End of Mickyj blog for: Thu, 7 Jan 2010 12:18:44 +1100 Check my tweets on Twitter.
Hide Control Panel, Printer and Network Settings |
Lock down by denying access!
Keywords: Policy, block, Control Panel, non domain
Following on from yesterday, today lets block the control panel.
This restriction removes the Control Panel, Printers and Network Connection settings from the Start menu. If the Taskbar settings are also hidden it causes the Settings menu to be completely removed.
Open your registry and find the key below.
Create a new DWORD value, or modify the existing value, called 'NoSetFolders' and edit the value according to the settings below.
Exit your registry, you may need to restart or log out of Windows for the change to take effect.
(Default)
REG_SZ
(value not set)
NoSetFolders
REG_DWORD
0x00000001 (1)
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\...
Registry Settings
User Key: [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
System Key: [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
Value Name: NoSetFolders
Data Type: REG_DWORD (DWORD Value)
Value Data: (0 = disabled, 1 = enabled)
Note: This tweak may also disable the Windows Explorer hotkey shortcut (Windows + E).
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6 January 2010
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How can I hide a user from the Welcome Screen in Windows XP? |
Hidding logon users
Keywords: Policy, regedit, users, logon, non domain
I have a client who looks after a parent with wayward children. They log onto the home PC, install things and generally cause issues.
The client is used to a Domain controlller running Active Directory and Group polcies. They need to start thinking local policies and registry editing.
The client wants to block access to control panel, hide drive C: and hide the parents logon account at the Welcome screen.
Lets start with the Welcome screen and in tomorrows blog, move to the control panel etc.
Open Registry Editor.
In Registry Editor, navigate to the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\SpecialAccounts\UserList
Create the following entry:
Username: REG_DWORD
(Where Username is the username of the user you want to hide from the Welcome Screen).
Assign a value of 0.
Close Registry Editor.
Reboot.
This will prevent the user from showing up on the welcome screen. You will need to press CTRL-ALT-DEL twice at the logon screen to get the domain logon style box to be able to logon to the account you've hidden. Adding a username and setting the value to 1 will cause that user, such as Administrator, to show up on the Welcome screen as well.
(The Administrator is hidden by default)
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5 January 2010
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End of Mickyj blog for: Tue, 5 Jan 2010 10:04:24 +1100 Check my tweets on Twitter.
I can't unplug my USB external drive, safe eject is missing.
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Safe unplug missing
Keywords: Windows, USB, Safe, unplug
Almost everyone owns a USB flash drive nowadays and we need the Safely Remove
Hardware icon to eject or unplug our USB device so that the files in our USB
flash drive won’t get corrupted.
I just plugged in a WD Passport external USB drive and ... the green safely
remove icon vanished. Apart from rebooting, how can I remove my drive safely ?
Side Note:
Although Windows by default chooses Optimize for quick removal on Write
Caching and Safe Removal policies, there are times I’ve noticed when I tried to
stop the plugged in USB flash drive device at Safely Remove Hardware, it says
“The device cannot be stopped right now. Try stopping the device again later.”
If I forcefully unplug my USB flash drive that time, I risk my files getting
corrupted. So never trust the “Optimize for quick removal” setting!
There are times that the Safely Remove Hardware Icon is missing or disappeared
from the try bar. In Windows Safe Mode, you can’t find the Safely Remove
Hardware icon at all!
There are some ways you can bring back the Safely Remove Hardware window when
the icon is missing.
First check that the Safely Remove Hardware icon is not set as “Always Hide“.
If you need to take this further, the manual way of bringing back the Safely
Remove Hardware window is by running a command. Go to Start, Run, type in the
following in the following and click OK.
rundll32 shell32.dll,Control_RunDLL hotplug.dll
That will bring up “Safely Remove Hardware” which you can use to stop the USB
device that you want to unplug.
If this is more of a permanent problem and the "safe unplug" icon is gone every
time you go to use it, maybe set the above command up in a batch file ?
Finally you can attempt to restore Safely Remove Hardware icon back to tray bar.
Open My Computer
Right click on the USB flash drive and click Properties
Click on the Hardware tab and select the removable drive from the list
Click the Properties button
Click on the Policies tab
Change it from “Optimize for quick removal” to “Optimize for performance”
(You can change it back to Optimize for quick removal once the Safely Remove
Hardware icon has been restored)
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3 January 2010
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End blog for: 4 January 2010
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Mac Can't see my new WD Passport USB2 drive
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My wife's Mac can't see her Christmas present
Keywords: Mac, Fat32, Mount, Drivers, WD, Passport
I bought a 320 Gb WD passport hard disk for my
wife for Christmas I preloaded it with photos of my daughter (As a nice
surprise). I took the hard disk from my PC to the Mac, and it would not accept
it. It detected it and wanted to initialize it. I tried to erase the partition
or initialize the drive however OS 10.4.11 kept saying input/output error (5)
I worked out that trying to format the drive
as Dos format (Fat32), would not work. The option was not available. Selecting
an Erase would allow Dos format however, I still get the input/output error.
Then I found out that the WD Passport needs
special Mac Drivers. You can download them
here
I have installed these and found that whilst
the drive is slow, it works well.
For more information, look at this
link
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2 January 2010
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End blog for:
2 January 2010
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Happy New Year !
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New years wishes
Keywords: 2009,2010,year
2009 was a turbulent year for me. I retired as a
Microsoft MVP, had the first year of my new business and my daughter turned 4.
My business is doing extremely well and things have been very promising, even in
the midst of a recession and global economic crisis. This leaves me in a great
place to take on the new year 2010.
In 2010 I am planning to
expand my business and possibly take a holiday, it has been a long time since I
took a break.
This brings me to think about you, my dedicated IT
blog readers. I hope you take time out to be with family, take holidays and
enjoy life. I wish you the best for 2010. I hope you also can forge forward and
have success. I hope you stay safe and look forward to the new technology to be
released in 2010.
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1 January 2010
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iPod
touch is disabled!?
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My Wife's iPod is ignoring her !
Keywords: iPod, touch, disabled, restore, iTunes
It says "IPOD is disabled, try again in 8317139
minutes"! That can't be correct! How can it be disabled for so long ?
There are two reasons this is disabled for so long.
1.An incorrect 'power on' password has been entered many, many times.
or
2. The iPod is jailbroken (jailbreak) and one of the apps installed has caused
the problem. Possibly a malicious application.
I know my wife has not jail broken
her touch. I suspect my 4 year old daughter has tried the passwords too many
times.
I had
to do a recovery and luckily, the recovery restored all data and settings.
nothing went missing and the iPod was updated with the latest firmware. Bonuses
all round.
In order to do the restore you must follow these steps.
1. Be sure iTunes is closed and iPod touch is connected to the computer
2. Turn off your iPod by "slide to power off"
3. After its off, hold down the sleep/wake button and the home button at the
same time, when the apple appears, let go of the sleep/wake button but continue
holding the home button until the connect to iTunes symbols come up on your
iPod.
4. Open up iTunes and iTunes will tell u to restore, restore it.
5. If your iPod happened to have a pass code you were unaware of and you synced
the iPod when it had the pass code then don't restore your old settings, set up
as new iPod. But if you had last synced it before putting the pass code, then
just use your old settings after the restore.
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30 December 2009
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30 December 2009 Check my tweets on
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Don't move SBS 2003 Clientapps folder !!
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Clientapps has been moved
Keywords: SBS, 2003, ClientappsI need to install SBS
2003 SP1 for a client. Installing most of the components worked first time
(Windows server SP1, WSS SP2, Exchange SP2) however the final service pack is
the actual SBS 2003 SP1 file. It failed to install. It would not install as it
could not install Outlook 2003 SP1. It would seem someone moved the Clientapps
folder from C: to D: and re shared it (I inherited this client from another IT
service provider) . The service pack could not find the existing Outlook 2003
files and then failed the whole service pack.
I suspect someone moved the folder as they ran out of
room on C:\. As long as they record the changes and make allowances for the
future issues (And notify people) then this might work. As in this case, I
wasted lots of time diagnosing what went wrong.
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29
December 2009
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Merry Christmas
End blog for:
25 December 2009 Check my tweets on
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Canon BJC 210 SP in Vista
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Can I install a Canon BJC 210SP in Vista ?
Keywords: Canon, Vista, 2003 Terminal serverI needed to
install a Canon BJC210SP under Vista however there are no drivers for it. It is
not supported. I can't get it to work. I then needed to install the same printer
in Windows XP and it worked fine. Then I needed to make this XP machine print
from a 2003 Terminal server.
Research into the issue showed me that the BJC 2XX
series was based on the BJC 4450 printer driver. I tried it and now have it
working in Vista and 2003 Terminal server.
Glad I persevered with this one !
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24
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Bad Gal entry
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My Global Address List has an old user in it that I want removed.
Keywords: SBS 2008, Exchange 2007I have a
server with a stale Gal entry. The users account still exists however the user
is not mail enabled . Users on the network have seen the entry in the Gal in
Outlook and have tried to email it. They have received delivery errors.
I have looked everywhere for a powershell
script or GUI tool to remove the entry from the Gal or update (Freshen) the Gal.
I found nothing.
My final solution was to mail enable the
account, mark it to be hidden in the Gal from the Exchange 2007 properties and
then remove the mailbox. Now the user is not mail enabled and also non existent
in the Gal.
Please... Microsoft .. .provide a simple
solution.
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24
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Windows 7 Mail applet in Control panel ?
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23 December 2009 Check my tweets on
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Outlook 2007 on SBS 2008, authentication popup
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I keep getting password requests ?
Keywords: Outlook 2007, Exchange 2007, password, Autodiscover
I have a client running SBS 2008 and Outlook 2007. When
they join their Outlook to the Exchange server, autodiscover for the settings
does not work. Manual configuration of the settings works. Opening Outlook, you
get several prompts for a username and password. The unusual thing is, the
domain doing the requesting, is the external internet domain name, not the
internal domain name. No matter what password you enter, it fails. After about 5
attempts, it permanently fails. Outlook down in the bottom right hand
notification area is informing me that it wants a valid username and password.
Yet ...
Outlook works, and updates. Every few minutes it
requests user credentials again but it keeps on working, even though I can't
logon.
I had my suspicions it was the Autodiscover service as
the domain making the request was the internet domain. I needed to prove this.
It occurred to me to test this outlook via Outlook anywhere and from the net. It
still failed.
The next thing that occurred to me, Outlook 2003 does
not support Autodiscover. I joined an Outlook 2003 machine to the Exchange
server. It works perfectly in every respect.
I was now even more sure it is Autodoscovery.
I opened a web browser and went to another clients
server https://domain.com/Autodiscover/Autodiscover.xml
It came up fine.
I tried this clients server and got the error:
"You do not have permission to view this directory or
page."
I then determined that the permissions on the Virtual
Directory for Autodiscover in IIS was preventing access. Contrary to the
suggestions of others, I changed the permissions to allow anonymous access.
Suddenly everything works.
How weird.
You can find more information on this at :
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23
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SSL Package (Self Signed Cert) SBS 2008
End blog for: 21 December 2009
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OSK
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Num Lock not working in a Terminal Session
Keywords: osk, Numlock, RDPI have a remote desktop user
who number crunches and needs numlock in their Terminal session.
They have a laptop and by default, it does not turn on Numlock and the RDP
session does not allow it to be activated.
The solution was to activate Numlock using the Onscreen
keyboard. Start -> Run -> osk (and press enter).
Windows XP (And possibly other versions of Windows, have
a tool called osk.exe).
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18 December 2009
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Enable drive mapping through Remote Web Workplace
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It was default in SBS 2003, how do you do it in 2008 ?
Keywords: RDP, RWW, SBS 208, Drive MapsThe Remote Web
Workplace connect to computer feature in SBS 2008 by default doesn’t allow for
local drive redirection. In order to get local drives to be available as an
option, we have to use the following steps to modify a file on the Small
Business Server.
Make a backup copy of the following file:
C:\program files\windows small business server\bin\webapp\remote\tsweb.aspx
Right click on notepad and choose run as Administrator.
Select File > Open and browse to the following file:
C:\program files\windows small business server\bin\webapp\remote\tsweb.aspx
Search for this line:
MsRdpClient.AdvancedSettings2.RedirectDrives = FALSE
Change the line to:
MsRdpClient.AdvancedSettings2.RedirectDrives = TRUE
Save the file and exit notepad
Log back into the remote web workplace.
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12 December 2009
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Can't install Malware Bytes?
End blog for: 1 December 2009
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Windows Messenger error in Media Center Edition
2005
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Messenger is annoying me in MCE05
Keywords: mce05, media center, MessengerAs a result of a
recently released security update for Windows Messenger, those of you using
Media Center 2005 may run into an error message similar to the following:
"Media Center was unable to open Messenger. Please make
sure that Windows Messenger is installed on your system."
There are two ways that I know of to fix this, and they are as follows:
Method 1 - Disable Messenger functionality in MCE2005 (per user)
Go to the registry key
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Media
Center\Settings\IMSettings
Under the fEnableIM DWORD value, change that value from
'1' to '0'
Note that this fix is 'per-user' so you have to apply it for
every user that is affected.
Method 2 - Exempt the Media Center 2005 from the security update (per-machine)
Go to the registry key
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\
Create a new key called 'ehshell.exe' if it doesn't already exist.
Create a new DWORD value called 'AllowMessengerExecHandleFailure' and assign it
a value of '1'
The new update removes the UI choice as to whether or not to enable Messenger
functionality, so if you want to turn on/off Messenger functionality in Media
Center, you can also use that method.
To obtain the latest version of Windows Messenger, see the following kb article,
How to obtain the latest version of Windows
Messenger 5.1 (KB899283) |
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28 November 2009
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HP to buy 3Com !
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Mega switches and routers here we come
Keywords: HP, 3Com, purchase
WooHoo!
"Yesterday on November 11, 2009, we announced our plans
to accelerate our strategy by signing a definitive agreement to be acquired by
HP. This is an exciting opportunity to form a powerhouse that will disrupt the
industry by offering customers an unprecedented option for data center and
network infrastructure solutions. Never before has there been a networking
company with such a broad and modern, open standards-based product portfolio
with the channel reach and investment capabilities that together, HP and 3Com
will have."
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14 November 2009
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MCE05 loosing channels ?
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Dvico nano looses channels in MCE
Keywords: Dvico, Nano, MCE05Email to Dvico:
"I have been using my Dvico Nano in MCE05 for years.
Channel 9 added Channel 99 (Go) to their lineup. I did a scan for channels and
it found go but removed many of my other channels. I went from 25 channels to
14. I have attempted rescan but find nothing. Using the Dvico application I can
see 25 channels, just not in MCE05. In frustration I purchased a Nano +, to see
if it works better. Again in the Dvico application I see 25 channels. in MCE05 I
see 9 after a channel scan. It happens that some of the 9 channels are the ones
I can't see with the original Nano.
As these are DVT, I can't manually add any channels in MCE05. The feature is
disabled. Is there anything I can do ?"
I never heard back from them. I managed to get every
channel back except channel 1, 10, 12. I had to reconfigure MCE05 to detect
every channel on every frequency. I then had to reorder all the channels.
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8 November 2009
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Martian Traffic ?
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I can't get SSH in Suse 10 Sp2 to work.
Keywords: Novell, SSH, Suse, HyperV, Martian, Traffic
I have a HyperV server running Suse 10 integrated with the
parent hyper V. I can't get SSH to work. I have it turned on and the firewall is
letting it through. I just can't connect. after a quick tail of the logs, I
found out that the IP address coming in was labeled as "Martian Traffic". What
is this ?
I eventually fixed the issue by using the network tool
to configure the gateway address.
Martians are packets that shouldn't exist. If, for example, you get
RFC1918 traffic coming in from the outside world, that's Martian traffic
(as most network admins configure routers to stop private-network
traffic escaping - external traffic goes through a NAT gateway).
Since
incoming Martians *could* also be hostile, it's usually a good idea to
block them; and firewalls tend to do so.
If
you're getting Martian-blocks from LAN traffic to your gateway, you
would have to wonder if you've got your internal and external interfaces
mixed up. If not, have you enabled IP masquerading (NAT) on the
firewall?
So
at the end of the day
the
gateway is seeing my LAN traffic either as *external* traffic (and thus
blocking it as Martian), or as private-network traffic (and thus not
forwarding it).
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3 November 2009
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Service Books
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Blackberry service books
Keywords: blackberry, email, service books
I have a few clients with BlackBerry phones. I can't get into the email setup to
add a pop3 account to be checked. It turns out that the mail service book needs
to be provisioned by the phone service provider. They push the service book (A
service description and service) down to the client handset and enable it. We
had to ring Telstra, pay more money and enable the service book.
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30 October 2009
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30 October 2009
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Dr Watson
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Dump files
Keywords: dump, debug, Dr WatsonI have a PC
that is causing BSOD errors and there are no dump files in the
C:\windows\minidump folder. Finally I
located them in ..
C:\Documents and Settings\SBS Backup User\Local
Settings\Application Data\Microsoft\Dr Watson\*.dmp
It looks like a pays to seek for these files.
In the end, an audio driver was at fault. using debug tools saved me heaps of
time. Thank goodness I found the files.
Learn more about debug
here.
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28 October 2009
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Hard disk C: comes up under safely remove hardware ?
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15 October 2009
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Can't see the file system on Windows Mobile
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Unknown USB serial driver for imate/HTC
Keywords: Windows Mobile, USB, Sync
If your PC will not let you view the memory on your phone, if it looks for USB serial driver and can't find it, try the following:
Step 1: Press Start
Step 2: Select settings
Step 3: Select Connections
Step 4: Select More
Step 5: Select USB to PC
Changing the type of USB connection your device uses can help with problems connecting ActiveSync.
Step 6: Disable the option - Enable advanced network functionality
Step 7: Press done 3 times
Step 8: Return to main screen.
Step 9: Uninstall unrecognized USB device in device manager (on PC)
Step 10: reboot Phone and reconnect
Failing this, reinstall Activesync on XP and the Mobile Device centre on Vista
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10 September 2009
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10 September 2009
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Move the print spool
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Spool folder
Keywords: printer, spool
In the printers and faxes tool, choose File, Server Properties, Advanced. In the 'Spool folder' box, type the path to the spool folder you prefer--for example, D:\Spool.
(Type the path to an existing folder; Windows won't create the folder for you.) Click OK and then Yes to acknowledge the prompt. This procedure affects all printers set up on your system.
To set a different spool folder for a specific printer, you'll have to edit the Registry. First, back it up; then choose Start, Run, type regedit, and press Enter. In the left pane, select HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers.
In the Printers key (represented by a folder icon), select the key for your printer. In the right pane, double-click SpoolDirectory. (If you don't see this icon, right-click in the right pane, choose New, String Value, type SpoolDirectory, and press Enter.) In the 'Value data' field of the Edit String dialog box, type the path to your new spool folder. You must specify a folder (such as 'd:\spool'), not the root of a drive. Click OK and exit the Registry Editor. (If you specified a nonexistent folder, create it manually, as Windows won't do it for you.)
Choose Start, Run, type services.msc, and press Enter. From the list of services that appears, select Print Spooler, then Action, Stop. When the spooler stops, choose Action, Start and exit Services.
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7 September 2009
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7 September 2009
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Ponderings
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Hotfixes
Keywords: Microsoft, hotfix
Recently I have had the need to download some hotfixes for SBS 2008 server - 64bit. I used my Vista 32 bit PC to locate the hotfixes. I discovered that the Microsoft website detects the operating system you are using to view the website. I unfortunately downloaded 32 bit hotfixes when I needed 64 bit software. Something to be aware of when you next get your hotfixes.
Trend Micro Officescan 10 installation
Keywords: Trend, Sharepoint, Hotfix, logon
Sharepoint can break after installing Officescan 10 (After the reboot), client PC’s can open the companyweb page but could not open files and the style of the page goes back to the out-of-box default. To fix this do the following
listed here.
Also new web-console for trend micro 10 requires a user name, it fools you into saying use a domain\username, when it is configured by default where the username is actually root. If you have upgraded from Officescan 8 then the password is the previous one used.
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4 September 2009
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4 September 2009
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Failed logon attempts
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2,500 failed logons
Keywords: SBS report, Security log, event 537
The SBS 2003 reports are recording thousands of failed logon attempts. The Security log has lots of event 537 failures. The logon process is pure gibberish. Binary characters.
Logon Failure:
Reason: An error occurred during logon
User Name:
Domain:
Logon Type: 3
Logon Process: ÈùT
Authentication Package: NTLM
Workstation Name:
Status code: 0x80090308
Substatus code: 0x0
Caller User Name:
Caller Domain:
Caller Logon ID:
Caller Process ID:
Transited Services:
Source Network Address:
Source Port:
The event logs and reports can't tell me what "ÈùT" is. No one seems to know.
I locked down all external ports to the server. I have run all kinds of diagnostics.
Finally on of my staff members figured it out.
We changed the web reputation credentials in the Trend Micro worryfree console for the proxy address.
Now we are back to Zero logon security issues.
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29 August 2009
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29 August 2009
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"SAS window"
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PlugPlayManager
Keywords:PlugPlayManager, SAS, Logon
Event Type: Warning
Event Source: PlugPlayManager
Event Category: None
Event ID: 256
Date: 22/08/2009
Time: 1:59:54 PM
User: N/A
Computer:
Description:
Timed out sending notification of device interface change to window of "SAS window"
Putting aside the fact I originally thought this reffered to SAS SCSI drives and the plug and play manager, I have since worked out that the SAS window is the "secure attention sequence" Window.
secure attention sequence (SAS)
The Ctrl+Alt+Delete keystroke combination in Microsoft Windows NT and Windows 2000, which displays the Windows Security dialog box. (Note that in Windows NT the dialog box is called Windows NT Security.) Users can press this key combination to do the following:
Log on to or log off of a Windows workstation
Lock the console or unlock a locked workstation
Change their passwords
Invoke Task Manager
Shut down, log off, or restart their systems
This Event ID indicates that an application that registered to receive Plug and Play device interface notification did not respond within 30 seconds of receiving a notification event. Applications can register to receive Plug and Play device interface notifications. After they are registered, applications receive notification events when an interface of the type they were interested in has been enabled/disabled for use by applications. This timeout is logged in the system event log. This Event ID is merely a warning that the application did not respond, and it can be ignored.
so getting back to the error ... It just means it took a long time for Control+Alt+Del window to come up.
Whilst researching this error, I noticed many others have seen this error but have been able to work out what it means so this is my explaination for all the other wayward wanders trying to work this out.
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22 August 2009
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22 August 2009
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Software Mirror
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Windows 2003 server
Keywords: Mirror, Break
I have a broken software mirror. In the windows disk manager, the rebuild features are greyed out.
Here is my process to rebuild:
1. Break the mirror.
2. Remove and replace the failed drive. When you bring the system back up, you may still see the old (failed) drive listed, because it can leave registry entries behind. If so, you'll need to delete the old failed drive.
3. Create a new mirror between the remaining operational drive and the new drive.
I would also first make sure that you have a good backup of all data/programs just in case of the worst case scenario where the remaining drive fails before you get your new mirror created.
Summary: Remove mirror, Remove Disk, New disk is unallcoated, Add to a mirror and select to regenerate.
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20 August 2009
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20 August 2009
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SBS 2008 RWW drive redirection
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RWW enable drives
Keywords:
The Remote Web Workplace connect to computer feature in SBS 2008 by default doesn’t allow for local drive redirection. In order to get local drives to be available as an option, you have to use the following steps to modify a file on the Small Business Server.
Make a backup copy of the following file:
C:\program files\windows small business server\bin\webapp\remote\tsweb.aspx
Right click on notepad and choose run as Administrator.
Select File > Open and browse to the following file:
C:\program files\windows small business server\bin\webapp\remote\tsweb.aspx
Search for this line:
MsRdpClient.AdvancedSettings2.RedirectDrives = FALSE
Change the line to:
MsRdpClient.AdvancedSettings2.RedirectDrives = TRUE
Save the file and exit notepad
Log back into the remote web workplace.
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1 January 2009
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1 January 2009
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Two different versions of ASP.NET
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Companyweb fails
Keywords:IIS, ASP, Companyweb, RWW, OWA
Event Type: Error
Event Source: ASP.NET 2.0.50727.0
Event Category: None
Event ID: 1062
Date: 15/08/2009
Time: 8:49:11 AM
User: N/A
Computer: server
Description:
It is not possible to run two different versions of ASP.NET in the same IIS process. Please use the IIS
Administration Tool to reconfigure your server to run the application in a separate process.
RWW and companyweb works intermittantly. It then shuts down and I need to run "iisreset".
It turns out that RWW/Companyweb are not ASP.NET 2 compatable. I used IIS to reset to 1.1 and now everything works great.
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15 August 2009
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15 August 2009
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Unauthorized Change Prevention Service in Trend Micro Worry Free
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Service will not start on the server
Keywords: Trend, Worry Free, Service, failure
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 10/08/2009
Time: 9:00:31 AM
User: N/A
Computer: Server
Description:
The tmevtmgr service failed to start due to the following error:
The specified procedure could not be found.
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7001
Date: 10/08/2009
Time: 9:00:31 AM
User: N/A
Computer: Server
Description:
The tmactmon service depends on the tmevtmgr service which failed to start because of the following error:
The specified procedure could not be found.
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7001
Date: 10/08/2009
Time: 9:00:31 AM
User: N/A
Computer: Server
Description:
The Trend Micro Unauthorized Change Prevention Service service depends on the tmactmon service which failed to start because of the following error:
The dependency service or group failed to start.
Uninstalling the Worryfree client from within the console and reinstalling to the server, fixed this. The failing service did not reinstall.
More information:
Blogspot
“Out of nowhere, the Unauthorized Change Prevention Service in Trend Micro Worry Free Business Security 5.1 would no longer auto start on SBS 2003. We tried restarting the service manually, but no luck.
We contacted Trend, and they recommended we download and install patch 1 to resolve the issue. However, that did not work, so they asked us to remove and reinstall the client portion, ensuring it was completely gone per this KB. Once that was done, that did the trick.”
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10 August 2009
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10 August 2009
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Autoupdate document name in footer?
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Word Macro to provide current document name
Keywords:Word, Macro
Process:
Open Word 2007
Open “dotm” type files and select C:\Documents and Settings\"username"\Application Data\Microsoft\Templates\normal.dotm
Insert the field "filename" in the document footer
On the Developer tab in the ribbon, click on Macros (The developer tab can be turned on in the Word options)
Type "FileSaveAs" and then click Create
Under Sub FileSaveAs() section
Delete the code already there and replace with:
Dim pRange As Word.Range
Dim oFld As Field
On Error GoTo Handler
Retry:
With Dialogs(wdDialogFileSaveAs)
If .Show = 0 Then Exit Sub
End With
System.Cursor = wdCursorNormal
ActiveWindow.Caption = ActiveDocument.FullName
For Each pRange In ActiveDocument.StoryRanges
Do
For Each oFld In pRange.Fields
If oFld.Type = wdFieldFileName Then
oFld.Update
End If
Next oFld
Set pRange = pRange.NextStoryRange
Loop Until pRange Is Nothing
Next
ActiveDocument.Save
Exit Sub
Handler:
If Err.Number = 5155 Or Err.Number = 5153 Then
MsgBox Err.Decription, vbOKOnly
Resume Retry
End If
ActiveDocument.Save
End Sub should already be at the end of the procedure
Click on File and Save Normal
Click on File and Close and return to Microsoft Word
Save and Close
Open Word again and save document 1 as whatever name you like and path. File should save, filename should automatically update and then file should re-save.
If the file name updates but the path does not, open the options for the field "filename" and make sure the paths are turned on.
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30 July 2009
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30 July 2009
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Need to know if an unconnected number can get ADSL ?
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ADSL provisioning
Keywords:ADSL, phone
In my line of work, clients are often shifting premises. When they do this, they want to provision ADSL but don't know if they can with the copper they have.
Normal procedure is get the phone number at the new site, type it into one of the many websites that do a database lookup of telephone exchanges and then list
what services are available.
What do you do if the previous occupant of the site, had the phones disconnected ? What if you don't know the previous number for the line ?
In Australia, Stick a phone in the socket and call 183212722123. It will tell you the last connected phone number on that specific line.
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21 July 2009
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21 July 2009
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Red Screen of death
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RSOD
Keywords:Red, Stop, Error
After 20 years, after hearing about them, finally I have seen a Microsoft RSOD. Really serious boot errors come up as a Red stop screen. More fatal than the more
common Bsod (Blue screen of death). Whilst preparing a server, the system booted up exactly like a Blue stop screen, referancing memory and a failed driver, but it was red.
I could not find many resources to help solve an Rsod so I ended up rebuilding the server.
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20 July 2009
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20 July 2009
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Always start with your own cleanup first
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"Maintenance has failed"
Keywords: Symantec, Backup Exec, SQL, Maintenance, Beutility
The moral of this story "Do your house keeping first".
I keep getting alerts from a clients server telling me that the maintenance has failed. This server is using Symantec Backup Exec 12.5 on a SQL Express database.
Here are some of the various errors from the event log and built in Alert system in Backup Exec.
Backup Exec Alert: Database Maintenance Failure (Server: "Servername") (Job: "Database Maintenance") Summary of database maintenance activity: * Saved contents of BEDB database * Saved contents of BE_DLO database * Deleted expired data for BE_DLO database: * Optimized BEDB database size from 4863.69 MB to 1700.06 MB * Optimized BE_DLO database size from 5.87 MB to 5.87 MB * Deleted expired data for BEDB database: 0 expired audit logs were deleted 0 expired reports were deleted 0 expired job histories were deleted 3 expired alert histories were deleted 3 expired job logs were deleted Maintenance has failed: -536837662, -536837662: :: -2147217871:Timeout expired Total elapsed time: 00:19:54
The transaction log for database 'BEDB' is full. To find out why space in the log cannot be reused, see the log_reuse_wait_desc column in sys.databases
D:\Programs\Symantec\Backup Exec\Data\BEDB_Log.ldf: Operating system error 112(error not found) encountered.
and from the event logs
Event Type: Error
Event Source: Backup Exec
Event Category: None
Event ID: 57348
Date: 10/07/2009
Time: 2:22:38 PM
User: N/A
Computer: servername
Description:
Backup Exec Alert: Database Maintenance Failure
(Server: "Servername") (Job: "Database Maintenance") Summary of database maintenance activity:
* Performed database consistency check for BEDB database
* Performed database consistency check for BE_DLO database
* Saved contents of BEDB database
* Saved contents of BE_DLO database
* Deleted expired data for BE_DLO database:
* Optimized BEDB database size from 3130.81 MB to 1699.94 MB
* Optimized BE_DLO database size from 5.87 MB to 5.87 MB
* Deleted expired data for BEDB database:
39 expired audit logs were deleted
0 expired reports were deleted
0 expired job histories were deleted
0 expired alert histories were deleted
68 expired job logs were deleted
Maintenance has failed: -536837662, -536837662: :: -2147217871:Timeout expired
Total elapsed time: 00:22:37
For more information, click the following link:
http://eventlookup.veritas.com/eventlookup/EventLookup.jhtml
Of course, any link to veritas.com is going to fall flat so I did not even bother to look there.
First question, what is the recovery model for this database?
I found a server running the SQL Server Management Studio and remotely connected to the database, I opened a query window and ran
SELECT [name], recovery_model_desc, log_reuse_wait_desc FROM sys.databases
The BEDB databse is set to simple mode - nothing.
I wondered how often Backup Exec did a backup and flush of the transaction log.
I also wondered what the value of log_reuse_wait_desc column in sys.databases for this database.
I found this out via SQL management studio. Go to the database properties and to options. It's at the top of that screen.
You can shrink the log file there also. Right click the db, go to tasks, shrink, file and make sure you only shrink the log file. Shrinking any of the data files may reduce db performance.
To do a full backup (and hence maintenance of logs), right click - tasks - backup for DB
A full backup of the database will truncate the log; but only in the SIMPLE recovery model (Lucky me, this is a simple database)
After a full backup, the log and main database shrank. How then do I get the Backup Exec system to force another maintenance window ?
Tools - options - Database maintenance Here is the information for this.
Unfortunately, all this work decreased the sizes of the files but Backup Exec still reported a database fault.
Time for the heavy tools. From the following article on the Kowledgebase
Double-click on the beutility.exe found in C:\Program Files\Symantec\Backup Exec\beutility.exe (replace c: with the drive or partition that Backup Exec was installed on)
Open All Media Servers and select the current media server.
Right click, check database consistency, compact database, rebuild database indices and repair database. All of these helped somewhat (They all found errors of some kind) but the maintenance still failed.
Then I noticed in the Backup Exec Interface that backup Alerts went back to 2007. Backup job reports also went back to 2007. I tried to delete 5 old jobs which hung the system, or so I thought. It was just incredibly slow.
I sat there, deleting hundreds of jobs - 2 or 3 at a time. Finally, when I got half way through 2008, the deletions were getting noticably faster and faster.
I decided to do a maintenance run and guess what ? ... It worked.
The database shrunk to 37 mb from 5 Gb. Awesome. It appears there was too much junk or corruption in the DB and by cleaning it out, I was back up and running.
Even though Symantec had answers, even though SQL maintenance was required, cleaning out the old data might have saved me time and heartache. Lesson learnt.
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13 July 2009
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13 July 2009
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